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M600, DC-18V XT30 port - No power
854 0 2017-6-10
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Flight distance : 158996 ft

Hi all

I just received my Matrice 600 Pro and X5.

After trying to follow the DJI tutorial on how to mount the X5 I've head a dead end.
Everything has been mounted like the video says. but when i power up the drone the gimbal just hangs dead.
I tried to measure the output of the DC-18V plug and i can only get a reading of 0.62V

Can this connection be turned of through the software or I'm i looking at a broken product?

Thank you for the help.

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