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Gimbal calibration loud buzz &a freezes at 50%
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fans9bbaeb61
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I received the Beta, installed it and the 50% calibration problem was gone.
But after that I powered off the drone and when I powered on again, the gimbal just went up and down all the time without stopping, I could calibrate the gimbal and it stopped, but now everytime I power on the drone I have to calibrate the gimbal, if not it goes up and down non-stop.

Is it any fix for this?
2017-9-10
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PinpointMapping
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DJI Thor Posted at 2017-9-3 02:55
It has been available to your account 2 days ago. Please make sure the internet is available when you attempt to access the beta.

Pinpointmapping@gmail.com
Aloha DJI Thor, can you share the beta software to address the gimbal buzz and 50% calibration issue that I am experiencing with my P4P.  Mahalo
2017-9-10
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PinpointMapping
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PinpointMapping Posted at 2017-9-10 04:27
Aloha DJI Thor, can you share the beta software to address the gimbal buzz and 50% calibration issue that I am experiencing with my P4P.  Mahalo

Aloha Thor,
I'm afraid I can seem to "find" the beta in DJI Assistant 2.  Below is a screen shot that only shows the current version available for my P4P.
Is there someplace else I would locate it?



image.png
2017-9-10
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DJI Thor
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Steve Crossman Posted at 2017-9-9 03:43
Finally got the beta downloaded and installed.

Now to test it and see if the problem is fixed and I can fly it once again.

Glad and excited to know that. You can switch back to your original account now. Should you have any further questions, please feel free to contact us. We'd glad to help.
2017-9-10
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DJI Thor
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PinpointMapping Posted at 2017-9-10 04:27
Aloha DJI Thor, can you share the beta software to address the gimbal buzz and 50% calibration issue that I am experiencing with my P4P.  Mahalo

I would help to release later. Please wait for a while. You can access it either with DJI Assistant 2 or DJI GO 4.
2017-9-10
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DJI Thor
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fans9bbaeb61 Posted at 2017-9-10 00:13
I received the Beta, installed it and the 50% calibration problem was gone.
But after that I powered off the drone and when I powered on again, the gimbal just went up and down all the time without stopping, I could calibrate the gimbal and it stopped, but now everytime I power on the drone I have to calibrate the gimbal, if not it goes up and down non-stop.

Could you please provide us a video for this case? I would like to forward it to our engineers to look into. Appreciate your assistance.
2017-9-10
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J_G
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Hello DJI Thor,

I am having the same 50% calibration freeze and gimbal buzz. Can I PM you my email address for access to the beta?
2017-9-11
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CloserWheel93
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DJI Thor Posted at 2017-7-23 22:23
Hi all, all the email addresses provided above had pushed the related beta firmware, please log into your DJI account, connect it to your drone and RC and make sure the internet is available to get the release message.
Besides, please kindly click the "Reply" button if you need to reply me so that I can get the reminder and can deal with it asap.

Please send beta to joshdancu@gmail.com.

Thank you, I am also dealing with this issue.

Best,
Josh
2017-9-11
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fans766953af
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DJI Thor.
Why not push out the beta in Assistant, so those who need to upgrade can get it.
We are many out here with the buzzing gimbals.
2017-9-11
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DJI Thor
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J_G Posted at 2017-9-11 10:46
Hello DJI Thor,

I am having the same 50% calibration freeze and gimbal buzz. Can I PM you my email address for access to the beta?

I had received your PM and the beta should be available to your account. Please make sure that there is the internet to access it. Thank you.
2017-9-12
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DJI Thor
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CloserWheel93 Posted at 2017-9-11 12:42
Please send beta to joshdancu@gmail.com.

Thank you, I am also dealing with this issue.

Roger that, please check your account later. Thank you.
2017-9-12
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DJI Thor
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fans766953af Posted at 2017-9-11 15:14
DJI Thor.
Why not push out the beta in Assistant, so those who need to upgrade can get it.
We are many out here with the buzzing gimbals.

I understand that, but the beta has not been publishing official yet, so the beta tester needs to provide the account to access it. Thanks for your kind understanding.
2017-9-12
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J_G
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DJI Thor Posted at 2017-9-12 01:28
I had received your PM and the beta should be available to your account. Please make sure that there is the internet to access it. Thank you.

Got it. Seems to have corrected the issue. Thank you!
2017-9-12
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PinpointMapping
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DJI Thor Posted at 2017-9-10 23:48
I would help to release later. Please wait for a while. You can access it either with DJI Assistant 2 or DJI GO 4.

It seems that the BUZZ is related to the gimbal getting HOT and I fear this will lead to reduced longevity.  I'd prefer to not WAIT, if there is a fix available, please share it with me.  I use this UAV for mapping work not just hobby use and need operational equipment.
2017-9-12
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djiuser_B2L7fKA
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I have the 50% calibration freeze on a Phantom 4 Pro.  Please send the beta to 29orion@gmail.com  
2017-9-12
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fans85c1c7af
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DJI Thor Posted at 2017-9-12 01:28
I had received your PM and the beta should be available to your account. Please make sure that there is the internet to access it. Thank you.

Hello DJI Thor,
I have a Phantom 4 Pro with the same Gimbal problem (noisy and can't get past 50% calibrtation).
Would you please make the Beta firmware available to me as well?
My email is draab222@comcast.net
2017-9-13
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DJI Thor
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PinpointMapping Posted at 2017-9-12 08:32
It seems that the BUZZ is related to the gimbal getting HOT and I fear this will lead to reduced longevity.  I'd prefer to not WAIT, if there is a fix available, please share it with me.  I use this UAV for mapping work not just hobby use and need operational equipment.

Got your account on PM, had forwarded to the engineers, will release later. Please check your account and make sure there is the internet to access it. Thank you.
2017-9-14
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DJI Thor
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Accounts provided above will receive the beta later. Please check your account and finish the upgrade either with DJI GO 4 or DJI Assistant 2. Let me know if you haven't received it. Thank you.
2017-9-14
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Abanoub
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I have the same problem please send to me the beta software to abanoubpody@gmail.com
2017-9-14
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Abanoub
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I have the same problem please send to me the beta software to abanoubpody@gmail.com
2017-9-14
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AVofVT
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Also having this problem with a brand new Phantom 4 Pro Plus, haven't even taken it outside yet but as I was going through the upgrades my gimbal started making noises and the bottom of the drone gets hot (as described by everyone above) -- as well as the 50% calibration issue. I run Linux on my computer so I can't easily use the DJI Assistant on my computer but please push me this update so I can finally fly this drone.

Email was PM'ed
2017-9-14
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fansfbd14722
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I'm experiencing the same exact issue. Can you forward the Beta please? webmastergray@gmail.com thank you kindly
2017-9-14
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Abanoub
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My new drone p4p come with noise in the gimbel please i need the beta firmwere abanoubpody@gmail.com
2017-9-15
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Bino
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DJI Thor Posted at 2017-9-12 01:35
I understand that, but the beta has not been publishing official yet, so the beta tester needs to provide the account to access it. Thanks for your kind understanding.

please beta for wildesreiskorn@gmail.com
2017-9-15
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DJI-Mark
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fans9bbaeb61 Posted at 2017-9-10 00:13
I received the Beta, installed it and the 50% calibration problem was gone.
But after that I powered off the drone and when I powered on again, the gimbal just went up and down all the time without stopping, I could calibrate the gimbal and it stopped, but now everytime I power on the drone I have to calibrate the gimbal, if not it goes up and down non-stop.

Were you involved in an accident? Is the gimbal clamp off?
2017-9-15
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GDS
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Hi DJI, just taken delivery of a new P4P and have the same problem as everyone else: Noisy gimbal and calibration stuck at 50%.
Please can you urgently push the Beta fix to my Assistant account.
Many thanks.
2017-9-15
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DJI Thor
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Abanoub Posted at 2017-9-14 02:54
I have the same problem please send to me the beta software to

Sorry for the late reply. I would help to release. Please wait for a while. You can access it either with DJI Assistant 2 or DJI GO 4 later.
2017-9-16
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DJI Thor
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AVofVT Posted at 2017-9-14 13:22
Also having this problem with a brand new Phantom 4 Pro Plus, haven't even taken it outside yet but as I was going through the upgrades my gimbal started making noises and the bottom of the drone gets hot (as described by everyone above) -- as well as the 50% calibration issue. I run Linux on my computer so I can't easily use the DJI Assistant on my computer but please push me this update so I can finally fly this drone.

Email was PM'ed

Got your PM. Will help to forward to the engineers. The beta will be available later coz it is on weekend here. Please wait for a while. Thank you.
2017-9-16
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DJI Thor
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GDS Posted at 2017-9-15 23:02
Hi DJI, just taken delivery of a new P4P and have the same problem as everyone else: Noisy gimbal and calibration stuck at 50%.
Please can you urgently push the Beta fix to my Assistant account.
Many thanks.

Please leave me you DJI account so we could help to release the beta. Thank you.
2017-9-16
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Super Dog
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I'm new to the forum and to the P4P family. I too am now exhibiting the buzzing sound and 50% camera calibration issue. Could someone please walk me through the fix? Thank you   charliehoffmanphotography@frontier.com
2017-9-16
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djiuser_YH0eW6P
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Having the same issue with P4 Adv. Please release beta firmware to skye3bird@aol.com
2017-9-16
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GDS
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DJI Thor Posted at 2017-9-16 02:51
Please leave me you DJI account so we could help to release the beta. Thank you.

Sorry Thor,
info@granddesignsiam.com
Thanks for your help. Have an urgent job to do early this week.
2017-9-16
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ArtSez
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Hi DJI Thor,

I am experiencing same issue with the gimbal, freezes at 50% during calibration. Can you please add me to the list for beta firmware update. artsez@comcast.net  
Phantom 4 pro - DJI Goggles - Crystal Sky

Thanks
2017-9-16
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ArtSez
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DJI Thor Posted at 2017-9-7 18:55
That is abnormal. Could you please send me another account to access the beta?

Hi DJI Thor,

I am experiencing same issue with the gimbal, freezes at 50% during calibration. Can you please send me the beta firmware update. artsez@comcast.net  The sooner the better, this noise is annoying.
Phantom 4 pro - DJI Goggles - Crystal Sky

Thanks,
2017-9-16
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Super Gus
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Hi Thor, I have not as of yet received the push notice for the update. I am experiencing same issue with the gimbal, freezes at 50% during calibration. Can you please send me the beta firmware update.  
charliehoffmanphotography@frontier.com
2017-9-17
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rstangroom
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To All/Any administrators

Can somebody PLEASE push the beta firmware to my account – richard@awdltd.co.uk.
  
Due to the amount of jiggle/Jello/Wobble in the videos caused by a major vibration in the gimble that make the camera vibrate, I simply can’t currently use the drone – I’m told that this new firmware will fix it, but despite providing my account email address as requested, I still can’t get it, rendering my drone currently completely useless and unfit for purpose!!!!

In this clip, not only can you hear the vibration, you can actually see the camera wobbling around - no wonder my footage is such poor quality!!!

2017-9-17
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Super Gus
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DJI Thor Posted at 2017-8-13 18:19
Hi all, please kindly click the "Reply" button if you need me to collect your account or to reply me so that I can get the reminder and can deal with it asap. Thank you.

DJI Thor ~ I’m a photographer/CBS News  If you cloud please have the engineers push the update to me I'd be most appreciative

I am experiencing same issue with the gimbal, freezes at 50% during calibration. Can you please send me the beta firmware update.   charliehoffmanphotography@frontier.com

Using Phantom 4 Pro

With all this said ~ Is there any possibility that the issue damaged P4P?
2017-9-17
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Sebi
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I am having the same issue
Can you assist
sebastian@list.pl
2017-9-17
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fanse4f63829
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I am having the same problem.  Please send me the beta software jason@bencoparts.com
2017-9-17
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Super Gus
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Just for clarity, I tried to reset my p4p firmware to factory specs, which also seems to be the latest firmware 1.04.0602 and it seems to have resolved the issue for now. Not sure if we should proceed with the bata update...please advise. Thank you Charlie
2017-9-17
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