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Gimbal calibration loud buzz &a freezes at 50%
203709 203709 2017-6-13
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kushal007
lvl.1
Flight distance : 387 ft
India
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DJI Thor Posted at 2017-8-6 18:47
Hi all, the account provided above might have the beta firmware released, please log in your account on the app or DJI Assistant 2 to get the notice. And let me know if you have not received it. Thank you.

Mighty DJI Thor
King of Asgard and guardian of the Universe
I haven't received the beta update yet
Please help
ID is kushal.aviator@yahoo.com
Appreciate your help
Thank you
2017-8-6
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wiejak
lvl.1
Poland
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DJI Thor Posted at 2017-8-6 18:47
Hi all, the account provided above might have the beta firmware released, please log in your account on the app or DJI Assistant 2 to get the notice. And let me know if you have not received it. Thank you.

Thor,

beta firmware installed - noise is gone - no other malfunctions. Haven't tried calibrating.

Thank you!
2017-8-6
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Hoveron
lvl.1
Switzerland
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DJI Thor Posted at 2017-8-6 18:47
Hi all, the account provided above might have the beta firmware released, please log in your account on the app or DJI Assistant 2 to get the notice. And let me know if you have not received it. Thank you.

Hi DJI Thor. I have the same issues (vibrating gimbal, noise, 50% calibration freeze) and would like to get access to Beta Firmware. I have sent you a PM with my email. Thank you in advance!
2017-8-7
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phantomfan78
lvl.1
Flight distance : 606650 ft
United States
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Received the beta firmware yesterday. Installed and no more gimbal buzz. Thank you so much DJI Thor
2017-8-7
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DJI Thor
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Flight distance : 13602 ft
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wiejak Posted at 2017-8-6 23:36
Thor,

beta firmware installed - noise is gone - no other malfunctions. Haven't tried calibrating.

Thanks for the feedback, should you have any questions, please feel free to contact us, we’d love to help.
2017-8-7
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DJI Thor
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Flight distance : 13602 ft
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Hoveron Posted at 2017-8-7 01:34
Hi DJI Thor. I have the same issues (vibrating gimbal, noise, 50% calibration freeze) and would like to get access to Beta Firmware. I have sent you a PM with my email. Thank you in advance!

Got it, had informed to our engineers. Check your account later.
2017-8-7
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DJI Thor
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Flight distance : 13602 ft
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phantomfan78 Posted at 2017-8-7 02:50
Received the beta firmware yesterday. Installed and no more gimbal buzz. Thank you so much DJI Thor

You are welcome. Thanks for the feedback.
2017-8-7
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DJI Thor
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Flight distance : 13602 ft
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kushal007 Posted at 2017-8-6 21:54
Mighty DJI Thor
King of Asgard and guardian of the Universe
I haven't received the beta update yet

Sorry for this, I'll help to confirm again.
2017-8-7
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fans7996f2c4
lvl.1
Flight distance : 156381 ft
United States
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DJI Thor Posted at 2017-8-7 04:27
Sorry for this, I'll help to confirm again.

the beta update worked perfectly! Thanks so much
2017-8-7
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DavidB88
lvl.1

United States
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Hi DJI Thor,

I am experiencing same issue with the gimbal, freezes at 50% during calibration. Can you please send me the new beta firmware update. dbolyard@amtus.com  
Phantom 4 pro.

Thanks
2017-8-7
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Smotz
lvl.2
Flight distance : 59711 ft
United States
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Same thing is happening to me.  May I have the firmware sent to brownflem@yahoo.com ?  Thank you in advance.
2017-8-7
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Hoveron
lvl.1
Switzerland
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DJI Thor Posted at 2017-8-7 04:26
Got it, had informed to our engineers. Check your account later.

Thank you. Haven't received the Beta, yet. But am really looking forward to being able to use my drone again.
2017-8-8
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looxim83
New
Poland
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Hi Dji Thor.
I have the same problem.
Can You give me beta firware?
I have p4 pro.

2017-8-9
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BigBack
lvl.1

Thailand
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I have the same problem.  alzhe1merz@hotmail.com

Phantom 4 pro. thank you
2017-8-9
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fans6e50dca2
lvl.1
Flight distance : 944715 ft
Argentina
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Hi THOR


I have the same problem.  tkhazki@infobae.com

Phantom 4 pro. thank you
2017-8-9
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Smotz
lvl.2
Flight distance : 59711 ft
United States
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Hello, is there still support for this problem?

FYI, all, I followed the below procedure to downgrade my firmware and the problem went away.

https://phantompilots.com/thread ... 0602.116642/page-22
2017-8-9
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DJI Thor
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Flight distance : 13602 ft
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DavidB88 Posted at 2017-8-7 16:46
Hi DJI Thor,

I am experiencing same issue with the gimbal, freezes at 50% during calibration. Can you please send me the new beta firmware update.   

Got it, had informed to our engineers. Check your account later.
2017-8-9
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DJI Thor
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Flight distance : 13602 ft
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BigBack Posted at 2017-8-9 02:21
I have the same problem.  

Phantom 4 pro. thank you

Got it, had informed to our engineers. Check your account later.
2017-8-9
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DJI Thor
Administrator
Flight distance : 13602 ft
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Got it, had informed to our engineers. Check your account later.
2017-8-9
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DJI Thor
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Flight distance : 13602 ft
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looxim83 Posted at 2017-8-9 00:03
Hi Dji Thor.
I have the same problem.
Can You give me beta firware?

Could you please provide me with your account so I can forward it to our engineers?
2017-8-9
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DJI Thor
Administrator
Flight distance : 13602 ft
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Smotz Posted at 2017-8-7 18:02
Same thing is happening to me.  May I have the firmware sent to  ?  Thank you in advance.

Just to verify, what drone are you using?
2017-8-9
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DJI Thor
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Flight distance : 13602 ft
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Hoveron Posted at 2017-8-8 00:20
Thank you. Haven't received the Beta, yet. But am really looking forward to being able to use my drone again.

I'd informed the engineers to check. Sorry for this. Hope we can get it sorted quickly.
2017-8-9
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DJI Thor
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Flight distance : 13602 ft
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fans7996f2c4 Posted at 2017-8-7 06:30
the beta update worked perfectly! Thanks so much

Glad to hear that. Should you have any further questions, please feel free to contact us. We'd glad to help.
2017-8-9
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Hoveron
lvl.1
Switzerland
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DJI Thor Posted at 2017-8-9 04:24
I'd informed the engineers to check. Sorry for this. Hope we can get it sorted quickly.

Thank you! Beta received, installed, gimbal is quiet and calibration was able to complete. Hope it will also fly smoothly. Hope you will not run into this kind of issue again. I guess I wont update so fast next time. Thanks again!
2017-8-9
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looxim83
New
Poland
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Hello Dji Thor.
My account: looxim@o2.pl
2017-8-9
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Ramon
Second Officer
Flight distance : 1782618 ft
Spain
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mi ramonfuralatas@hotmail.com dji phantom 4.saludos
2017-8-9
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Smotz
lvl.2
Flight distance : 59711 ft
United States
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DJI Thor Posted at 2017-8-9 04:22
Just to verify, what drone are you using?

The Phantom 4 Professional
2017-8-9
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DJI Thor
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Smotz Posted at 2017-8-9 12:38
The Phantom 4 Professional

OK, I'd informed our engineers, please check your account later.
2017-8-9
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DJI Thor
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looxim83 Posted at 2017-8-9 05:49
Hello Dji Thor.
My account:

Got it. Please check your account later.
2017-8-9
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DJI Thor
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Ramon Posted at 2017-8-9 06:25
mi  dji phantom 4.saludos

Sorry, this beta firmware is for Phantom 4 Pro or Adv, it doesn't support Phantom 4 yet. Could you please provide more details about your drone?
2017-8-9
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Abdul Baset
Second Officer
Flight distance : 1649416 ft
Qatar
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DJI Thor Posted at 2017-7-25 21:21
Just to verify, are you using Phantom 4 Pro or Phantom 4 Adv? It has different beta FW.

Could you add the firmware to my account as well. I am also having same issue.
ablbaset@gmail.com
2017-8-10
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DJI Thor
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Flight distance : 13602 ft
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Abdul Baset Posted at 2017-8-10 00:44
Could you add the firmware to my account as well. I am also having same issue.

Yes, had forward it to our engineers, please check your account later.
2017-8-10
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DJI HS
lvl.1
Russia
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Hi THOR


I have the same problem.  eugene2803@yandex.ru
Phantom 4 pro+. thank you
2017-8-10
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kushal007
lvl.1
Flight distance : 387 ft
India
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DJI Thor Posted at 2017-8-7 04:27
Sorry for this, I'll help to confirm again.

Greetings King of Asgard
I received the beta firmware update and now the calibration works fine
Thank you for your support and I appreciate your help
You are very kind
I will fly tomorrow and let you know if there's any problem
Regards
Capt Kushal
2017-8-10
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fans0e5bbd8d
New
United States
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Need the beta firmware. Phantom 4 pro.

Jamitch124@aol.com
2017-8-10
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Taeke
lvl.1
Netherlands
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My phantom 4 pro has the same problem gimbal buzzing and freezes at 50% calibration, could you Please  send me the beta firmware so i could test iT.
pietervanhaaften@gmail.com  
Thnx

2017-8-11
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BigBack
lvl.1

Thailand
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DJI Thor Posted at 2017-8-9 04:21
Got it, had informed to our engineers. Check your account later.

Thank you Dji Thor
2017-8-11
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Smotz
lvl.2
Flight distance : 59711 ft
United States
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Thank you, Thor.  The beta firmware fixd my issue as well.

The last released firmware was a major flop.  Doesn't DJI test before releasing?
2017-8-11
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DJI Thor
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Flight distance : 13602 ft
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kushal007 Posted at 2017-8-10 06:56
Greetings King of Asgard
I received the beta firmware update and now the calibration works fine
Thank you for your support and I appreciate your help

Glad to hear that and look forward to your feedback.
2017-8-11
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DJI Thor
Administrator
Flight distance : 13602 ft
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fans0e5bbd8d Posted at 2017-8-10 18:10
Need the beta firmware. Phantom 4 pro.

Jamitch124@aol.com

Roger that, check your account later.
2017-8-11
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