Please select Into the mobile phone version | Continue to access the computer ver.
Top Altitude stuck on 0.0m
550 8 2017-6-16
Uploading and Loding Picture ...(0/1)
o(^-^)o
Dennis9
lvl.2
Flight distance : 47503 ft
Australia
Offline

Hi guys,

My "Top Altitude" status in Flight Record seems to be stuck on 0.0m
Syncing doesn't help.

I'm using a Samsung S7 and latest version of DJI Go 4, current .800 firmware.

There was another guy on a Facebook group having the same issue, I'd like to know if it's any further widespread and if anyone has been able to resolve it.

DJI support hasn't been very responsive.

Thanks.




Screenshot_20170617-123043.png
Screenshot_20170617-123050.png
2017-6-16
Use props
Dennis.D
lvl.2
Flight distance : 47503 ft
Australia
Offline

Anyone??
Is my Mavix faulty?
Is it a bug in the app?
Any suggestions?
2017-6-18
Use props
Landbo
First Officer
Flight distance : 502792 ft
Denmark
Offline

Dennis.D Posted at 2017-6-18 00:38
Anyone??
Is my Mavix faulty?
Is it a bug in the app?

Do not know if there is a new bug in the Top Atlitude calculation. However, there have been problems with DJI before they could get the numbers right together.

However, a new version of the Android app has just arrived. You must go to Google yourself and install it manually to get it now. Try it and see if it vil kills the bug.   

Regards Leif.
2017-6-18
Use props
Dennis.D
lvl.2
Flight distance : 47503 ft
Australia
Offline

Landbo Posted at 2017-6-18 01:49
Do not know if there is a new bug in the Top Atlitude calculation. However, there have been problems with DJI before they could get the numbers right together.

However, a new version of the Android app has just arrived. You must go to Google yourself and install it manually to get it now. Try it and see if it vil kills the bug.   

Thanks I'll check it out.
2017-6-18
Use props
Dennis.D
lvl.2
Flight distance : 47503 ft
Australia
Offline

Dennis.D Posted at 2017-6-18 02:55
Thanks I'll check it out.

No new version available at my end.   

I'll check again tomorrow.
2017-6-18
Use props
Dennis.D
lvl.2
Flight distance : 47503 ft
Australia
Offline

A new version of the app was available via DJI website.
I have installed it but hasn't made a difference to the Top Altitude figure, however I have not flown since I updated the app.
I'll do that today.
2017-6-18
Use props
Dennis.D
lvl.2
Flight distance : 47503 ft
Australia
Offline

Still the same.  
2017-6-18
Use props
Dennis.D
lvl.2
Flight distance : 47503 ft
Australia
Offline

Is anyone else getting this issue?
I'm going around in circles with DJI support.
2017-6-20
Use props
Dennis.D
lvl.2
Flight distance : 47503 ft
Australia
Offline

Just a follow up...

Top Altitude is no longer stuck at 0.0m

I deliberately went to a much higher takeoff point and flew from there as a test and the value changed (finally)

Screenshot_20170625-084350.png
2017-6-24
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules