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Ronin Tilt motor problem
1956 1 2017-6-19
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fans09f348f1
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France
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Hi DJI Team,

for 10 days now, i have a problem with the Tilt motor, it stopped to work correctly.

Video of the starting ronin and the tilt problem

The Ronin is up to date, It's been reset with al defaults setting, reset setting correctly with the balance camera (worked for month before without any problem).

It looks like the tilt just stick on a magnetic pole without reason, the force even low at 5 does the same, and with autotune stability, the force goes to 70 or more and the motor just heating for nothing.

I dunno what is the problem, but the roll and the pan motor aren't affect, only the tilt motor.

Cheers

2017-6-19
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DJI Natalia
Administrator
Flight distance : 318 ft

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Sorry for the problem, we checked your video, the unit needs to be sent in for repair by engineers, we'll take care of it after it arrives.
Please submit a case online here: https://repair.dji.com/en/SelfRepair/Area
2017-6-20
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