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DJI App editing video quality
6712 29 2017-6-20
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marcloig
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Spain
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Hi, I found out yesterday that after editing the original videos with DJI app (i did it in iPad) the video loses a lot of quality, whether I do it manually or the app does its own authomatic edition. This edition its nice but when I download the video to the iPad gallery it loses a lot of quality, both my edition or DJI app one.

There any solution for this? Any way in order not to lose quality?

Thanks.
Marcos.
2017-6-20
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Smokey22
First Officer
Flight distance : 331401 ft
Germany
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Same here, quick shot, dronie, 16 seconds on SD card 1080, nice quality, when downloaded (Original) to Dji GO and converted to 10 sec dronie (with the different speed ratios) it is 720 and pretty bad quality
2017-6-20
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marcloig
lvl.2
Spain
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f..ck!

any solution my friend?
2017-6-20
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marcloig
lvl.2
Spain
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i talk yesterday with the customer chat and they told that there was nothing to do.. are they kidding us? u edit the video and the final quality is super low?? WTF!!
2017-6-21
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Thor1
First Officer
Flight distance : 196837 ft
Canada
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can you edit stills on the app as well or do we need to use a 3rd party app?
2017-6-21
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marcloig
lvl.2
Spain
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u can do it in the app, but as I told u the quality becomes super poor
2017-6-21
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Thor1
First Officer
Flight distance : 196837 ft
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marcloig Posted at 2017-6-21 09:21
u can do it in the app, but as I told u the quality becomes super poor

thanks, ill just use snapseed
2017-6-21
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marcloig
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Thor1 Posted at 2017-6-21 09:25
thanks, ill just use snapseed

woov!

can u tell me about this app?

thanks!
2017-6-21
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Thor1
First Officer
Flight distance : 196837 ft
Canada
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first time editing a photo in my life!

https://attachment.outlook.offic ... .live.com&isc=1
2017-6-21
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marcloig
lvl.2
Spain
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Thor1 Posted at 2017-6-21 10:22
first time editing a photo in my life!

https://attachment.outlook.office.net/owa/jeffbelben92@hotmail.com/service.svc/s/GetFileAttachment?id=AQMkADAwATY3ZmYAZS04ZDk1LWJiAGY1LTAwAi0wMAoARgAAA0fTZ33NnYdEj3BeKRLw42IHADDegw%2BGdK9GhRzvy%2Fa3sIgAAAIBDAAAADDegw%2BGdK9GhRzvy%2Fa3sIgAAADoAfstAAAAARIAEADScoX6C0VyQL6Ii6QioyF%2B&X-OWA-CANARY=d_S9W4KHk0GGUsrwIMRUu5ACyj_RuNQYKphkk__QTOgStdxNYZLS_GgsRGmpzKq9Xt-EveEfrLM.&token=eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiIsIng1dCI6ImVuaDlCSnJWUFU1aWpWMXFqWmpWLWZMMmJjbyJ9.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.MYEea5iDJqmoRnT7vAc_wyWlgGjskUcR0xIc3vpJr7BJF35bLbL7As8p2NKBlPrbQmRszSQVkY3qYYGeYXBwr1DuGi57G41eFFinRMrnO2oti4wOdmznSR1w4sIyuVAmfqYaC7azsIS2nLR5QnB2Y65HtKXIViiB61E9zTHoW32Xf_J0F_9wxpmoOHCbYqxFFqtxPGpp9PHKeEK1-clke7Q5KaH5LOx6qxgqiLUDZ_Q-52jUMVwON8tPFKddgM3_1mEd4TFoX2a91h9VXWwmXW-OOPg_z241_wj-hfHelonq6fRRMhuYqMlDJpNOaHsstdqm9m46n1g6Mn9gWxcidw&owa=outlook.live.com&isc=1

link does not work my friend
2017-6-21
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hallmark007
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marcloig Posted at 2017-6-21 09:21
u can do it in the app, but as I told u the quality becomes super poor

It's because you are just using recorded live feed , if you want to see your footage as you recorded it plug your card into your computer you can edit it on your computer. It's the same for all dji drones.
2017-6-21
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marcloig
lvl.2
Spain
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hallmark007 Posted at 2017-6-21 15:26
It's because you are just using recorded live feed , if you want to see your footage as you recorded it plug your card into your computer you can edit it on your computer. It's the same for all dji drones.

which is the app for computer to authoamticly edit the videos as the DJI does it in the ipad?

thanks!
2017-6-22
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fansc023c37d
lvl.2
United Kingdom
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marcloig Posted at 2017-6-20 13:28
f..ck!

any solution my friend?

Try using the video content from the SD Card, then edit on a computer using a software, plenty of good free ones out there.

I found the same when editing on the DJI GO app too, this solution seemed to work for me to get the highest quality possible.
2017-6-22
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hallmark007
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marcloig Posted at 2017-6-22 00:38
which is the app for computer to authoamticly edit the videos as the DJI does it in the ipad?

thanks!

Use you own software I use Final Cut Pro and Photoshop CC.
2017-6-22
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Tviscomi
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marcloig Posted at 2017-6-22 00:38
which is the app for computer to authoamticly edit the videos as the DJI does it in the ipad?

thanks!

You could use the free version of Davinci Resolve:
https://www.blackmagicdesign.com/products/davinciresolve
2017-6-22
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Thor1
First Officer
Flight distance : 196837 ft
Canada
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marcloig Posted at 2017-6-21 10:56
link does not work my friend

then i have no idea how to add photos here
2017-6-22
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Thor1
First Officer
Flight distance : 196837 ft
Canada
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Here's my first photos ever taken with a drone/first time flying a drone!
EBA8418220085DD86D814A8AF816C889.jpg
2017-6-22
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Thor1
First Officer
Flight distance : 196837 ft
Canada
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Here's more from my first time
IMG_2273.JPG
IMG_2276.JPG
2017-6-22
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marcloig
lvl.2
Spain
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hallmark007 Posted at 2017-6-22 01:28
Use you own software I use Final Cut Pro and Photoshop CC.

yeah, i know this softwares

but I mean, what I want is the effects that the DJI app does with the speed in the video. is super cool how they increase the speed and then slow it down with the perfect armony and timing
2017-6-22
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marcloig
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nice!!      
2017-6-22
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hallmark007
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marcloig Posted at 2017-6-22 13:13
yeah, i know this softwares

but I mean, what I want is the effects that the DJI app does with the speed in the video. is super cool how they increase the speed and then slow it down with the perfect armony and timing

Yeah they are really cool, but as it stands we are stuck with what's on the app, I found that showing them to friends on my iPhone they were very impressed and amused quality on phone is not to bad.

Perhaps dji might be able to design an app/ software, that can edit full resolution footage,
2017-6-22
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hallmark007
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Thor1 Posted at 2017-6-22 04:32
Here's more from my first time

Shallow focus looks very good. Good job
2017-6-22
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hallmark007
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marcloig Posted at 2017-6-21 09:21
u can do it in the app, but as I told u the quality becomes super poor

Hi I have just discovered you can download footage from sd card on drone to dji editor. You just need to have aircraft turned on and press download at bottom of page so you should now be able to download straight from sd.
2017-6-22
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marcloig
lvl.2
Spain
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hallmark007 Posted at 2017-6-22 15:04
Hi I have just discovered you can download footage from sd card on drone to dji editor. You just need to have aircraft turned on and press download at bottom of page so you should now be able to download straight from sd.

yeah, im not talking about that. i know this

im telling just that if u edit straight with dji app, no matter if u download it to the device or not, quality becomes super poor
2017-6-22
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Thor1
First Officer
Flight distance : 196837 ft
Canada
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hallmark007 Posted at 2017-6-22 13:31
Shallow focus looks very good. Good job

thanks! i'm new to droning and photography and i hoped this little drone would get me interested so i appreciate that coming from a seasoned droner.
2017-6-23
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marcloig
lvl.2
Spain
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any other app who can make the same job as DJI app for automathic edition? the effects are awesome, the quality super poor. i dont know to lose quality!
2017-6-23
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marcloig
lvl.2
Spain
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now u can apreciate better what Im talking about


I show same video, first original quality with no edition, and the 2nd after authomatic edition.







More over, I have contacted the customer service and the answeres they are giving me my email are a complete sh..it, and this is peace me off much more. Until the point of thinking to return the dron because of the service.
Look the answers, i literally copy and paste them here

Answer 1: The reason why that you are loosing the quality of your video on your mobile device is because, this video is in 4k file and not all  device can play 4k videos.
What?? Are they serious? SPARK DOESN'T RECORD IN 4K, and if it would, the answer is unreal. WTF

Answer 2: Upon checking with our relevant department, please try to install a different video player like VLC on your device and check if you still have the same issue.

Answer 3: Upon checking with our relevant department that you now need to send your drone for repair. Please see below in how you can file your online repair.


How can this answers be even real? They are a customer service and trying to solve this issue sendming this sh..it as anwer. I cannot believe.

Well, what do u think about all of this?
2017-6-24
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kosmelnikov
lvl.2
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As for me - I use 'Sync for DJI' app. It can directly download media from my on my iPhone (even 4k video). Also this app works in the background. So I just choose photos, tap on download button and then put my phone in my pocket and wait for notification. If notification is arrived - that means all downloads are finished and I can share them.
2017-12-4
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Locationscout_B
Captain
Flight distance : 62201 ft
Germany
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I wanted to be the viewer no. 1000 of this thread
2017-12-4
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Nigelpugh7
First Officer
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United Kingdom
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We noticed this today too.

We are using the smart controller on our Mavic 2 Pro, and using goshare app, to upload to our iPad.

Sadly the original image quality is very poor. Here is some transfered this morning after shooting the sunrise.





2019-4-20
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