I have a problem with my P4 RC. I have contacted support and I am to ship the RC to DJI North America for repair. I received an email from DJI giving instructions on the shipment. However I have a few questions--in the email it seemed pretty important to get every thing they requested correct or face delays and other problems. They asked for proof of purchase. What do they want, I can print out the purchase details that are in my DJI account--will that suffice? It said in one part to ship the whole system ie P4 aircraft, gimble, remote controller etc so they can test everything before they ship it back. Then says if ithe defective component is your battery then disregard this step. It is a battery problem but in the RC. So do I ship it all or just the RC? (will not charge completely) I sure will appreciate any and all help. Do not want to create any delays. It's already been awhile since I've flown. Thanks. Dan
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