Hey guys.
So I was fairly excited to pickup a Spark as a gift to add to my P3P and F450 fleet.

I've noticed a huge roll offset issue in the gimbal, and wanted to know if there's anything I can do about it myself before sending back to DJI service.

So far, I've:

- Reset IMU
- Updated firmware
- Updated DJI Go App
- Changed SD Cards (not much, but I gave it a go anyway)

Has anyone else noticed issues like this?

Here's what the offset is like from the factory:



Here, the camera is at the maximum offset correction in the DJI GO App:

Jake, is there any error message in the APP? What is the Flight Mode, ATTI ?  If it is ATTI, please try to restart the drone, and make sure it is in the GPS mode, see if there is any difference.

Hey Thor.

The Spark has shown this offset in both ATTI and GPS mode - regardless of the location.

The App shows no issues, and the IMU calibration seems to work just fine.

At the current time I'm attempting to re-flash the drone back to the original firmware through the DJI Assistant and I will be testing with another IOS device to make sure I've not missed anything.

Just downgraded to 01.00.0300 and then back up to 0400 - Having the same issue, regardless of mode / iOS device.

I'm starting to think that the gimbal was misaligned during the factory configuration - I'm wondering if its an index similar to the P4 / P3 gimbal - Can anyone clarify?

JakeKing Posted at 2017-6-25 21:50
Just downgraded to 01.00.0300 and then back up to 0400 - Having the same issue, regardless of mode / iOS device.

I'm starting to think that the gimbal was misaligned during the factory configuration - I'm wondering if its an index similar to the P4 / P3 gimbal - Can anyone clarify?

Jake, I would recommend you send it in for diagnosis. http://www.dji.com/support

Thanks DJI Diana - Just trying to find alternatives as I want to be out flying!

Thank & have submitted a support request.

jake

JakeKing Posted at 2017-6-26 18:01
Thanks DJI Diana - Just trying to find alternatives as I want to be out flying!

Thank & have submitted a support request.

You are welcome, Jake, our Support will create a case for you to send the drone in , could you please provide me your case number? I'll inform our appreciate team to take care of it.

Request Number is:  CRM:0193000000194

I have the same issue,  but only 5-10 degrees, I try to correct via Gimball roll on the App, but when Iroll the spark it offsets again...    can you solve ??   I want to be out flying too!! xD