SladeHayes
lvl.1
Flight distance : 485486 ft
United States
Offline
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So a quick update on my dilemma - I received my FMC White Spark last Wednesday. Did a maiden at the office, where admittedly, there's a ton of interference, and I was not using the OTG cable on my iPhone 7 (iOS 11). Had the RC cut out a at least 5 times within 3 minutes of starting my flight. Each time the RC would disconnect, and the AC would slowly return to home. There were a couple of times where I could quickly reboot the RC, and have it reconnect, but we're only once out of 4 times maximum. Thursday I tried it with the OTG cable and a different phone (iPhone 7 on iOS 10). Same issue. Thought it might be the location as work is close to satellite dishes, so Came home and tried it with the Google Pixel and the OTG cable and had the same issue. Home is pretty far from any interference issues, so I thought that might help. Same problem.
I took the Spark to the house to see if that would be any better. I flew in the back yard for a little bit, got close to 5 min in to a flight, and the RC just quits. I did this at least 6 times, and had the same issues over and over: Fly for a few minutes, RC disconnects, I have to turn off the RC, and go grab the Spark. I would never fly it too far away, or forget to set the RTH location, just incase. I sometimes can get the RC to reconnect, but not often, and not with any reliability. Once it disconnects, its done. I have to reboot the RC, the AC and the app. This behavior is consistent with the RC no matter what platform for the phone, or connection to the RC.
I read a TON of forum posts, read about how this is not uncommon. I reset the AC and the RC back to factory settings. Took the Spark out again today just to see if any of that changed the outcome. Had a nice 3 minute flight going on with the RC, foolishly thought "this might have fixed it." and of course, the sticks go dead, the RC flashes red and it begins to return home. Now the RC is to the point to where once it looses connection, it will NOT reconnect without a full reboot of everything. Thinking that the heat could be an issue (I live in Georgia, USA) I rebooted the entire system and put an ice pack wrapped in a towel under the RC when I flew it, to make sure that there wasn't an overheating issue... Nope. Same behavior.
Just to verify that its the RC and not the AC, I flew a full battery with the iPhone 7 (iOS 10) and had no issues. Obviously its not nearly as good of an experience to fly, but I didn't have any connection issues, and the Spark was stable and fun.
I just chatted with DJI Support and the RC will be going in for repair. Fingers crossed. There's a slight chance that the new firmware will come out before I ship off the RC, but I doubt it. I really like the size and the flexibility of this aircraft, and simply want the experience that my other friends around the world have with their Sparks! |
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