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DJI GO App on Samsung Galaxy S8
7106 14 2017-6-29
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Jegan
lvl.1
Malaysia
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I had trouble opening DJI GO app on Samsung Galaxy S8.
The app did not launch and closes automatically whenever i click to open it. It showed error about screen resolution which i have never seen in my previous mobile (Galaxy S6).
I have also tried few display setting and still no luck.

Is there any workaround for this? It's the latest version of GO app for android.



20170630_103934.png
2017-6-29
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DJI Diana
Administrator
Flight distance : 2408 ft

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Jegan, uninstall it , then go to DJI official website, then scan the QR code to download the DJI GO APP, see if it works.  http://www.dji.com/products/phantom-3
2017-6-30
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mwhitman1979
New
Canada
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I too just had the same issue on my Galaxy S8. The app just crashes now at startup (And right before our long weekend where I was going to play with the device, just awesome.

I cleared the cache / app data, uninstalled, used the QR Code and the same issue happens:
- app starts up and warns about screen resolution (which I ignore)
- goes through the terms and service agreement (which I accept)
- App immediately crashes with a restart app option (which never works).

Considering I only bought my Phantom last Sunday, and it was raining all week to play with it. I was taking a week off starting this Canadian long weekend just to have this app update completely kill any chance I have of playing with it. Considering this is a flagship device you would think that it would be tested before the app release. I've bought a ton of accessories and extra batteries and now I can't even use the device to the full potential.

All I can say is .. awesome.
2017-6-30
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skld
New
Flight distance : 5577 ft

United States
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DJI Diana Posted at 2017-6-30 02:27
Jegan, uninstall it , then go to DJI official website, then scan the QR code to download the DJI GO APP, see if it works.  http://www.dji.com/products/phantom-3

Thank you, this is what worked for me! I was having the same issues on my S8+ as the OP, these steps solved my issue. I am away from my controller and drone, so unable to test with the controller, but before, the app was crashing with nothing connected, and now it starts and gets me to the screen to select the type of drone!
2017-6-30
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DJI Diana
Administrator
Flight distance : 2408 ft

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skld Posted at 2017-6-30 09:08
Thank you, this is what worked for me! I was having the same issues on my S8+ as the OP, these steps solved my issue. I am away from my controller and drone, so unable to test with the controller, but before, the app was crashing with nothing connected, and now it starts and gets me to the screen to select the type of drone!

So glad to hear that, hope everthing goes well!
2017-6-30
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kankankee
lvl.1
United States
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DJI Diana Posted at 2017-6-30 02:27
Jegan, uninstall it , then go to DJI official website, then scan the QR code to download the DJI GO APP, see if it works.  http://www.dji.com/products/phantom-3

This worked for me. Flying the Phantom 3S on Galaxy 8+
2017-8-13
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DJI Diana
Administrator
Flight distance : 2408 ft

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kankankee@gmail Posted at 2017-8-13 12:15
This worked for me. Flying the Phantom 3S on Galaxy 8+

Nice to hear that, enjoy the drone, happy flying!
2017-8-13
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dcdrew713
New

United States
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DJI Diana Posted at 2017-6-30 02:27
Jegan, uninstall it , then go to DJI official website, then scan the QR code to download the DJI GO APP, see if it works.  http://www.dji.com/products/phantom-3

Just kind of an update.  I used this method to successfully address the issue as well.  Just wanted to post an update 2 months later.
2017-10-14
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Phantom One
Second Officer
Flight distance : 135299 ft
United States
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dcdrew713 Posted at 2017-10-14 08:08
Just kind of an update.  I used this method to successfully address the issue as well.  Just wanted to post an update 2 months later.

Other than the screen is too small for my aging eyes, I never had any other issue with my S8
2017-10-14
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DJI Diana
Administrator
Flight distance : 2408 ft

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dcdrew713 Posted at 2017-10-14 08:08
Just kind of an update.  I used this method to successfully address the issue as well.  Just wanted to post an update 2 months later.

Thanks for your update, I appreciate it, happy flying!
2017-10-15
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Jiren220
lvl.1

India
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Also like the Samsung Galaxy S8!

Since it comes with an Android OS, it helps me to use as many apps I want like Dji and  also there are tons of applications that we can easily use on Android for better productivity, and enhancements.

For galaxy S8 users, use this list- http://androidcure.com/top-apps-samsung-galaxy-s8-plus/ to find out some useful apps to get started with your phone.

Cheers!
2018-2-12
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Deepak Gupta2
New

India
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Jiren220 Posted at 2018-2-12 09:28
Also like the Samsung Galaxy S8!

Since it comes with an Android OS, it helps me to use as many apps I want like Dji and  also there are tons of applications that we can easily use on Android for better productivity, and enhancements.

That's good.
2018-9-22
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Deepak Gupta0
New

India
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I got my device bricked, thank full I just recovered it.
2018-11-11
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Deepak Gupta0
New

India
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I do want to bring some insights, I find these troubleshooting solutions very helpful. It helped to revive my bricked Galaxy S8:

https://techshali.com/flash-stock-firmware-galaxy-s8-unbrick/

Cheers!
2018-11-11
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BlaiseS007
New

United States
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Thanks for this. https://www.bigearinc.com/how-to-choose-the-best-ear-plugs/

https://www.youtube.com/watch?v=TJI0tqS-Qvc
2019-12-2
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