I don't use internet to ask help but I can't count how many email I sent to DJI about my red props replacement for my Inspire 2. Last April, DJI sent me 2 pair of props instead of 4 red props. Actually I have not spare and DJI confirmed to resend new prop around May 2th. Since May I have not new from DJI.
DJI Mindy Posted at 2017-7-2 20:13
I'm so sorry for the negative experience, may I have the case number? So that I can check the status and get an update for you as soon as possible.
I understand your frustration and deeply apologize for the inconvenience that has been caused, I have escalated your case to appropriate team to follow up, who is going to help get it sorted as soon as possible. We will have someone to contact you, appreciate your patience.
lvl.1
Administrator
