Bill in Ohio
Second Officer
United States
Offline
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Not sure it is their problem. I discovered on my Samsung S7 that it works fine when I change in phone settings > display > RESOLUTION to 1920 x 1080 (vs the higher res) and Display > MODE to basic (vs fancier cinematic modes) I almost never have a disconnect. Turning off wifi, blu tooth, and nfc a good idea also. On the Samsung Galaxy tablet S2 it is flawless without changing anything. All the usb stuff is appears to be misplaced. Just make sure you disconnect the side small usb port, if using the bottom usb port. The Samsung galaxy S doesn't work well with massive lag, video issues, etc. Same with an older Tab A which can't get past trying to boot up. Processing power may be the main issue with some phones not android OS.
I had all kinds of problems before I remembered seeing a note from Samsung about the resolution or mode requiring more power if you used the higher and fancier resolutions or modes requiring more power (more processing) and that some apps would be incompatible. So I tried it, and it worked.
Samsung S7, android 7.0, FW 01.03.09, GO4 app v 4.1.3 (updated on Jun 30,2017)
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