Hi.
Any Progress on my Case? 2 months and no drone. Why I as a customer have to suffer because UPS made mistake. This is between DJI and UPS. Don't drag me in it. I just need my money back or drone.
Case: CAS-686045-L4R9R4 CRM:0670000000777
Thanks

Go to your bank and let them do a charge back and get your money back that way.

We apologize that you’re experiencing difficulties, just checked your case, we had informed UPS and they replied to submit your case on 26/6.
I have now informed your situation to the local team to take care of your case again. Hope we can get this done as soon as possible, I’ll keep an eye on it as well. Thank you for your patience.