DJI Mindy
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PilotMax Posted at 2017-7-18 03:22
Hey, I‘ve got the exactly same problem with my DJI Spark. I started it after I got a good GPS signal and it told me ready to fly. I hovered around 40 meters above me. Then the error signal came, that i lost the GPS signal, it switched to ATTI-Mode but a second later the connection was interrupted. It started to fly away, i tried to follow it, but I had no chance - it was faster then me and I had to pack my stuff first. Return to home or find my drone didn't work...
I searched 2,5 hours, but it had nearly full battery, so it could be miles away. I contacted the support chat today and they said that I should get a message from the technic support in the next 24-48 hours. It seems like a problem of the spark. I hope that DJI helps me in this situation.
We are sorry to hear the accident, Max. Since you have contacted our support, they will help to create a ticket for data analysis, our team will try their best to find out the reason if the flight log is enough.
If it's manufacture defect, the lost drone will be compensated by DJI like Zaynbidane's case. No worries.
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