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Distorted audio on Osmo+ videofiles
1784 11 2017-7-7
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Edit Room
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Hey!
So I did some run and gun with the Osmo + on an event the other day. I used the little mic that comes with the kit.
I played back the local video on my iPhone just to see if everything was recorded ok.
When I got home and checked the video files from the card the audio was unusable because of digital distortion/clipping!
I then again checked the locally saved files on the iPhone and the audio there was great, so I actually had to sych that audio to the video files from the memory card to have usable audio. Unfortunately all the clips was'nt saved locally though....
What's up with this? Why the heck is the actual files from the card different in audio from the locally saved ones?

2017-7-7
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DJI Mindy
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The audio in the SD is recorded by the audio board inside the handle, but the video cache you hear is recorded by the Mobile device.
Is that convenient to upload a short video to Dropbox or Google drive for us to analyze? Thanks in advance.
2017-7-11
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Edit Room
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DJI Mindy Posted at 2017-7-11 01:58
The audio in the SD is recorded by the audio board inside the handle, but the video cache you hear is recorded by the Mobile device.
Is that convenient to upload a short video to Dropbox or Google drive for us to analyze? Thanks in advance.

Sure!
Do you want both the file from the card and from the phone?
2017-7-11
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DJI Mindy
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Edit Room Posted at 2017-7-11 23:50
Sure!
Do you want both the file from the card and from the phone?

We would appreciate very much if you could do this.
2017-7-12
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Edit Room
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DJI Mindy Posted at 2017-7-12 03:40
We would appreciate very much if you could do this.

Where should I send it?
2017-7-12
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待疯狂的渣渣
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Edit Room Posted at 2017-7-12 04:16
Where should I send it?

you could upload to a website and share they a link.
2017-7-12
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Edit Room
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Tip: The post by the administrator or moderators shield
2017-7-12
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GregH
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One thing I have noticed is that if the connector to the 3.5mm mic jack moves while recording it creates a static noise. I have found that I have to get the connection just right by rotating the connector. Any movement on the small mic seems to affect the connection creating static noise.
I have this regularly happen using the small standard mic and the RODE mic.
2017-7-12
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GregH Posted at 2017-7-12 21:36
One thing I have noticed is that if the connector to the 3.5mm mic jack moves while recording it creates a static noise. I have found that I have to get the connection just right by rotating the connector. Any movement on the small mic seems to affect the connection creating static noise.
I have this regularly happen using the small standard mic and the RODE mic.

Exactly my experience too!
2017-7-13
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DJI Natalia
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Edit Room Posted at 2017-7-12 04:16
Where should I send it?

Would you please upload both files to Dropbox then PM me the link?
Click on "Personal Message" under my avator, thanks.
2017-7-13
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Edit Room
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DJI Natalia Posted at 2017-7-13 04:49
Would you please upload both files to Dropbox then PM me the link?
Click on "Personal Message" under my avator, thanks.

Ok, will do!
2017-7-21
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DJI Natalia
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Thanks.
I just checked my message box, it is not there. Waiting to hear from you.
2017-7-24
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