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DJI GO 4: VIDEO OUTPUT FAILED
2312 12 2017-7-12
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ALWilson
lvl.2
United Kingdom
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Been using the DJI Go 4 editor to edit some videos but I keep getting this message every time I go to click complete, yet all the videos are already downloaded on my phone.

I don't really want to start again with the editing. Any ideas?
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2017-7-12
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simonchung
New
Flight distance : 23963 ft
United States
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I'm using iPhone7 Plus with my Mavic Pro and also have the same problem. Anyone else seeing this issue? Is it caused by the latest update? I used to be able to save videos.
2017-7-12
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ALWilson
lvl.2
United Kingdom
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simonchung Posted at 2017-7-12 19:48
I'm using iPhone7 Plus with my Mavic Pro and also have the same problem. Anyone else seeing this issue? Is it caused by the latest update? I used to be able to save videos.

I'm using iPhone 6S.

Odd thing about it was, in the end I started from scratch again using and editing the same videos, and it did let me complete the movie and save it. Doesn't make sense...
2017-7-13
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Snowboada
lvl.3
Flight distance : 99186 ft
Germany
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did you activate any filters?
For me deactivating the filters solved the problem
2017-7-13
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Husaini
lvl.1
Singapore
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I've got the same problem as well.
2017-7-15
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simonchung
New
Flight distance : 23963 ft
United States
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Snowboada Posted at 2017-7-13 10:48
did you activate any filters?
For me deactivating the filters solved the problem

I'm not sure if deactivating the filter fixed it out not, but it's working for me too now. I renabled the filters and it still works. So not sure what is going on.
2017-7-18
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jordan ioviero
New
United States
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Guys I am having the same issue! Have you figured anything out yet?
2017-10-2
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Mrscool
lvl.1
United States
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I’m having the same problem. Downloads all clips and still it’s NOT Worning. No filters!!! Help! IPhone 6 - everything is updated
2017-10-10
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fansbc6a1566
lvl.1
United States
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I have not been able to download any longer videos, only the shorter ones.
2017-10-10
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DJI Diana
Administrator
Flight distance : 2408 ft

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Mrscool Posted at 2017-10-10 18:09
I’m having the same problem. Downloads all clips and still it’s NOT Worning. No filters!!! Help! IPhone 6 - everything is updated

Have you downloaded the original videos? What is the resolution of these original videos?  Are they below 1080P?
2017-10-12
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DJI Diana
Administrator
Flight distance : 2408 ft

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fansbc6a1566 Posted at 2017-10-10 22:15
I have not been able to download any longer videos, only the shorter ones.

Could you please be a little more specific? Have you got any error message? Please provide some screenshots for better assistance.
2017-10-12
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BrilhasMuito
Captain
Flight distance : 3745554 ft
Brazil
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I have exactly the same issue. The app pretends it’s gonna work. Hahahahaha. It goes all the way to 100%. And then it prompts exactly the same message. “Video output failed”.
It’s a large edition which I spent hours. Hahahahaha. The smaller editions I’m having no problem to output.
I used exactly the same files and exactly the same filters on these smaller editions that work.
2018-3-20
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Awwad
lvl.1
United Arab Emirates
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Hi did you sort it out? i am still facing the same issue
2018-8-12
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