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SteveSA
lvl.4
Flight distance : 380522 ft
South Africa
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Hey guys, is there any type of software one can download to determine problems like "ESC error. Restart aircraft". The problem is once the unit is out of warranty, you can't get any help from DJI. This would help all out of warranty drone flyers, so we can locate and assess what needs to be done. Certain country dealerships do not have the capability to determine these type of problems, and to sent back to China is an expensive exercise.
2017-7-16
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DJI Mindy
Administrator
Flight distance : 7 ft
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We are sorry for the inconvenience because of the long distance, we have recommended repair center in South Africa, you may contact them for evaluation and repair.
repair center.png
2017-7-17
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SteveSA
lvl.4
Flight distance : 380522 ft
South Africa
Offline

DJI Mindy Posted at 2017-7-17 01:36
We are sorry for the inconvenience because of the long distance, we have recommended repair center in South Africa, you may contact them for evaluation and repair.

Hi Mindy.....thank you for your help. I have to tell you that Wefix don't even know what an Inspire is...they only know Phantom, which makes me very worried to have to send it to them for repairs.
2017-7-17
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DJI Mindy
Administrator
Flight distance : 7 ft
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SteveSA Posted at 2017-7-17 03:09
Hi Mindy.....thank you for your help. I have to tell you that Wefix don't even know what an Inspire is...they only know Phantom, which makes me very worried to have to send it to them for repairs.

Wow, I'm sorry for that. That's the only local repair center we can find in our website.
Hope other users will recommend more local repair centers to you, otherwise, the drone will need to be sent back to China for repair, we are sorry for the inconvenience.
2017-7-17
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SteveSA
lvl.4
Flight distance : 380522 ft
South Africa
Offline

DJI Mindy Posted at 2017-7-17 19:53
Wow, I'm sorry for that. That's the only local repair center we can find in our website.
Hope other users will recommend more local repair centers to you, otherwise, the drone will need to be sent back to China for repair, we are sorry for the inconvenience.

I have another post open about the Assistant 2 Beta and hoping you can help me out there as the issue I'm having is an ESC error....for me to sent the unit back to China would be a huge cost from SA..which is why I'm trying to solve the issue myself...Natalia did help me afew months ago and told me where my problem was..and I managed to get that sorted.
2017-7-17
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DJI Mindy
Administrator
Flight distance : 7 ft
Offline

SteveSA Posted at 2017-7-17 22:51
I have another post open about the Assistant 2 Beta and hoping you can help me out there as the issue I'm having is an ESC error....for me to sent the unit back to China would be a huge cost from SA..which is why I'm trying to solve the issue myself...Natalia did help me afew months ago and told me where my problem was..and I managed to get that sorted.

I have replied your another post, please keep us updated on one post.
2017-7-18
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