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Forgot to activate DJI Care Refresh
2066 4 2017-7-16
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fansdf067ea8
lvl.1
Sweden
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Hello there,

My stupid brain didn't get the memo that you have to activate the DJI Care Refresh within 48 hours so what does that mean for me? I've had my inspire 2 and mavic pro for a couple of weeks now, wasn't cheap to get it to both and the inspire's 2 camera, it's not that it needs repairing but there's a reason I bought the Refresh for my drones and now I'm even more afraid of flying my drones :/ Is it rip 500 euros? Thanks in advance

Note: Not sure whether this is the right section to post it in

2017-7-16
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fansdf067ea8
lvl.1
Sweden
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Notice that I bought my drones and refresh at the same time
2017-7-16
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DJI Mindy
Administrator
Flight distance : 7 ft
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If you purchase DJI Care Refresh with a brand-new product from online store, DJI Care Refresh will be valid automatically from two days after product shipment.
You can check the status here: https://repair.dji.com/en/djicare/coverage
However if you purchased from physical store, your drone has been activated over 48 hours, you may need to take video to verify your drone is in good condition, and then send the video to djicare@dji.com. Here is the link for your reference: https://repair.dji.com/en/djicare/customerupload
2017-7-16
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djiuser_llPMwdR1gdeh
New
Taiwan
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Help me i forgot to activate my dji cares. What can i do
2022-7-26
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DJI Natalia
Administrator

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Hi, there. May I confirm what your DJI product is and where did you buy the DJI Care Refresh?
2022-7-26
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