What a legend you are DroneFlying for offering such fantastic help to a complete stranger, people like you make the forums the success they are.

Andrew

Sorry to hear about the loss of your drone. You can also find the location of the last signal from your drone by this way: log in the app the sync the flight records if you had logged in the DJI GO 4 app, then look into the record of this accident, check the take off point, pull the progress bar to the end if the take-off point's  right, then you can see the location of the last signal of your drone. Try to find your drone there.
Please contact our support to start a ticket, we will help to make data analysis too, if it's malfunction, we will compensate your drone if it is under warranty according to After-Sales Policy.
Here’s the link to contact us: http://www.dji.com/support

fansc2af4a56 Posted at 2017-7-16 16:09
I tried but look what it says

Any luck finding your drone.

hallmark007 Posted at 2017-7-17 12:22
Any luck finding your drone.

Sorry I’m only getting back to you for years later and yes i got it back about a month after i lost it. It landed in some rich person’s property with high trees and walls around the house the Gardner was cutting the trees and cut the leg off it, but i was happy to get it back.

Now I am back with a Mavic air 2 .

I really appreciate you and everyone else who helped me back then, thanks for your help

fansc2af4a56 Posted at 1-8 10:23
Sorry I’m only getting back to you for years later and yes i got it back about a month after i lost it. It landed in some rich person’s property with high trees and walls around the house the Gardner was cutting the trees and cut the leg off it, but i was happy to get it back.

Now I am back with a Mavic air 2 .

Well its some good news, enjoy the Air2 its a great craft and happy new year...

hallmark007 Posted at 1-8 10:36
Well its some good news, enjoy the Air2 its a great craft and happy new year...

I am just trying to find out how to live stream. Do you know anything about the new update with the Mavic air 2? They’re supposed to be adding live stream service months ago, but the only way is through prizm at the minute.

fansc2af4a56 Posted at 1-8 10:46
I am just trying to find out how to live stream. Do you know anything about the new update with the Mavic air 2? They’re supposed to be adding live stream service months ago, but the only way is through prizm at the minute.

It didn’t come with last update, and thats really all I know.

hallmark007 Posted at 1-8 10:54
It didn’t come with last update, and thats really all I know.

Okay thanks again