bengwk78
Flight distance : 1552 ft
Singapore
Offline
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I recently purchased a mavic thru dji online. When I received the drone couple of days ago, I did a test flight. When I take off, the error message no props appeared on the remote. I immediately landed the drone to check the props. Firmware was updated to the latest version and props were secured. In fact, I shutdown the system and restart again and same thing happened for three times. I decided to email dji support and to my shock and disappointment, dji asked me to send back the drone at my expense and they will repair it. I bought a manufacture defect drone and I had to send back the drone at my expense to repair it? This is unethical business. Sell a faulty set and get the customer pay for repair??? In fact, when I check with the staff thru online chat, they apologised and promised to replace it. This contradict with the staff who emailed me. |
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