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Strong interference when using DJI Goggles with Mavic
302 10 2017-7-21 13:18:11
Dmurph24
Hobbyist
Flight distance : 172911
United States
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I've owned the DJI Goggles for about 1 week now and I am thinking about returning them due to some issues. While flying the Mavic with the DJI Goggles Im having strong interference and I will randomly lose connection with the Goggles and the RC. The drone will start to return to its home position since I lose the connection, but I am unable to get past 1,500 ft.

I'm flying my mavic over a lake, so there shouldnt be any interference, however, I took off the goggles and powered them down. Without the goggles I was able to fly over 2 miles instead of the 1,500 ft. I didn't even lose range either, I was just running out of battery.

I attached a picture of my flight log with the errors that appeared, and was able to reproduce them as well.

While using the DJI Goggles I've had very bad interference issues, so I was wondering if anyone else is having these issues. Does DJI have a comment on this?

Paused at the point where I lost connection.

Paused at the point where I lost connection.
2017-7-21 13:18:11
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mattmac33
Hobbyist
United States
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I am having the same issues. Very noticeable, I was within a few hundred feet of the controller and having the issue, and there is nothing abnormal that should be causing interference. Can you find anything about if this is going to be fixed?
2017-7-23 13:21:00
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xffa
Beginner
Flight distance : 64286
Brazil
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Any update on this? I have had the same experience, strong interference at 1.5km with Goggles in a wide forrest area. 3.5km without the goggles in the next battery. I think using a cable would be better...
2017-8-28 20:10:11
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xffa
Beginner
Flight distance : 64286
Brazil
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Ok rolled back from .1000 to .700 and interference is much less impacting. So what's the explanation? It any...
2017-9-10 18:47:34
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Nicky_kudo
Beginner
Indonesia
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I am experiencing this too.. connection lost, can't RTH, can't control te mavic thru RC, low battery upthere in 100 mtr, so frustrating..
2017-9-13 22:29:45
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DJI Elektra
Administrator
Japan
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Dmurph, please tell me the following information:
1. The version of the drone, googles,app
2. Please provide the flight data to dropbox and post here
3.  The model of your mobile device
If other pilots have the same problem, please tell me more detail about it and provide the above information. Thanks.
2017-9-14 03:20:59
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DJI Elektra
Administrator
China
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Nicky_kudo Posted at 2017-9-13 22:29
I am experiencing this too.. connection lost, can't RTH, can't control te mavic thru RC, low battery upthere in 100 mtr, so frustrating..

Nicky, did you get any error message from your app? What about the GPS signal?
Please provide the flight data for us to locate the problem.
2017-9-14 03:22:31
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Nicky_kudo
Beginner
Indonesia
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Well, i didn't capture the error message & the gos status.
the situation is very hectic, panic..
2017-9-14 07:13:24
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Nicky_kudo
Beginner
Indonesia
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Nicky_kudo Posted at 2017-9-14 07:13
Well, i didn't capture the error message & the gos status.
the situation is very hectic, panic..

well, i didn't capture the error message & GPS status. The situation is very hactic, panic.
As long as i remember, the cronology is like this;
- i fly 3xx mtr height, trying the head tracking flight & gimbal
- the status in RC 'strong interference with aircraft'
- signal weak
- signal lost
- the RC asking RTH, i swipe OK, but nothing happened (twice)
- i tried to lower the mavic, not responding
- i switched off the goggles, hope it will get back to normal
- RC stil no signal
- signal weak
- i tried to lower the mavic, sometimes works
- at 130 mtr low battery
- signal on & off
- finally mavic landed safely

What an experience..
2017-9-14 07:40:21
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DJI Elektra
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Japan
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xffa Posted at 2017-8-28 20:10
Any update on this? I have had the same experience, strong interference at 1.5km with Goggles in a wide forrest area. 3.5km without the goggles in the next battery. I think using a cable would be better...

Xtffa, please provide the information at 6# so I can help you locate the problem. Thanks.
4 days ago
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DJI Elektra
Administrator
Japan
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Nicky_kudo Posted at 2017-9-14 07:40
well, i didn't capture the error message & GPS status. The situation is very hactic, panic.
As long as i remember, the cronology is like this;
- i fly 3xx mtr height, trying the head tracking flight & gimbal

Nicky, any interference around your drone? Did you try to change a place?
Please upload your data to dropbox for us to analyze. Thanks.
4 days ago
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