latest update limits range
2208 19 2017-7-24
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fans4056610a
lvl.2
Flight distance : 2004367 ft
United Kingdom
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just done the latest firmware updates and now i'm limited to 50 meters i enabled max flight distance in setting typed in 3000 meters and still can't go past 50 meters im signed into the app and connected to the net WTF
2017-7-24
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Alain1969
New
Switzerland
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I did the same this is due to the new application activation process for international customers. No one being able to help me yet
2017-7-24
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fans4056610a
lvl.2
Flight distance : 2004367 ft
United Kingdom
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i sorted it! i never updated the dji app but after doing so it asked me to resign in and it solved the problem !
2017-7-24
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Mike-the-cat
lvl.4
Flight distance : 22488593 ft
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Singapore
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Good you discovered what you needed to do. There are clear instructions about having to re-sign with the June 2017 update of Go / Go 4 but I guess these have been missed by new upgraders.
2017-7-24
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Highasakite
lvl.4
Flight distance : 1423930 ft
United States
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Yes,  you MUST log into sky pixl and all will be good.  Safety First! Ken.
2017-7-24
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fans4056610a
lvl.2
Flight distance : 2004367 ft
United Kingdom
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i was already logged in i just never updated app and it asked for the resign in
2017-7-25
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DJI Mindy
Administrator
Flight distance : 7 ft
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Please reboot APP and the aircraft if you encounter the restriction issue, if the problem persists, please do it again.
Besides, the DJI Go account must be logged in successfully.
2017-7-26
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Alain1969
New
Switzerland
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Thank you so much !!!! After 3 weeks flying not further than 50 meters I was able to make a long fly ! Thank you, thank you and thank you.
2017-7-26
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DJI Mindy
Administrator
Flight distance : 7 ft
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Alain1969 Posted at 2017-7-26 12:28
Thank you so much !!!! After 3 weeks flying not further than 50 meters I was able to make a long fly ! Thank you, thank you and thank you.

Sorry for the inconvenience that has been brought.
Hope you have a good time on flying.
2017-7-27
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fans4056610a
lvl.2
Flight distance : 2004367 ft
United Kingdom
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Went back out tonight and its limiting me to 500 meters distance now wtffff I had 3000 in the box everything's updated what's going on????
2017-8-5
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Highasakite
lvl.4
Flight distance : 1423930 ft
United States
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fans4056610a, this sounds strange but you must DISABLE max flight distance, PERIOD. And make sure you log back into your account on the device you use on your r/c. Unless it is a"UK" thing. Safety First! Ken.
2017-8-6
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Marti1988
lvl.2
Flight distance : 2004367 ft
United Kingdom
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Cheers dude will try it out tomorrow
2017-8-7
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Donnie *
Second Officer
Flight distance : 3636782 ft
United States
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Marti1988 Posted at 2017-8-7 12:14
Cheers dude will try it out tomorrow

try and just delete and re- install the go ap, If you wish sync the flight data first as it will be lost .


Then be sure to Log into the DJI app ( e mail and password ) nd that should (hopefully ) solve it .

donnie
2017-8-8
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fansa734504c
lvl.1
Flight distance : 25906 ft
Italy
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Hi
Problem fly 100
I am upgrade firmware then after creat this type problem din team tell what I do today. My shoot and loss money
2017-8-12
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fans06049d4d
lvl.1
United States
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DJI Mindy Posted at 2017-7-26 00:32
Please reboot APP and the aircraft if you encounter the restriction issue, if the problem persists, please do it again.
Besides, the DJI Go account must be logged in successfully.

I'm using an iPad Mini without wifi. I'm hoping that I'm not needing to be connected constantly via cellular data. Please clarify. Thank you.
2017-8-19
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rgallo6
lvl.1
United States
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DJI Mindy Posted at 2017-7-26 00:32
Please reboot APP and the aircraft if you encounter the restriction issue, if the problem persists, please do it again.
Besides, the DJI Go account must be logged in successfully.

I'm doing as you say and I'm still not able too fly 30 and 50m. Should I delete the app and reinstall? Frustrated.
2017-8-19
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rgallo6
lvl.1
United States
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Why does my home page say I'm a beginner? How did this happen? Anyone!
2017-8-19
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Donnie *
Second Officer
Flight distance : 3636782 ft
United States
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rgallo6 Posted at 2017-8-19 12:36
Why does my home page say I'm a beginner? How did this happen? Anyone!

Are you new here ?  You could be the best pilot in the world of RC but Until you make  contributions ( post and replies )  you are listed as a Beginner .

Did you have a higher rank at one time and then get lowered, is that what you mean ?

Keep in mind you will see many members with the "beginner " on their page who  are very knowledgeable  and you will also find some senior members who are not that sharp .  So take the status with skepticism , it is just a guideline on how long and how many post and replies they have .

Hope this helps

donnie
2017-8-20
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DJI Mindy
Administrator
Flight distance : 7 ft
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rgallo6 Posted at 2017-8-19 12:37
I'm doing as you say and I'm still not able too fly 30 and 50m. Should I delete the app and reinstall? Frustrated.

Yes, you can try that.
2017-8-21
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DJI Mindy
Administrator
Flight distance : 7 ft
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fans06049d4d Posted at 2017-8-19 02:22
I'm using an iPad Mini without wifi. I'm hoping that I'm not needing to be connected constantly via cellular data. Please clarify. Thank you.

Just keep your DJI account logging in all the time.
Please reboot aircraft firstly and then DJI Go when you encounter the same problem.
2017-8-21
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