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What is the UK address to return DJI Spark ?
1047 10 2017-7-25
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NdFeB
lvl.2
Flight distance : 85013 ft
United Kingdom
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Under the Consumer Contracts Regulations, in UK we have the right to return any item up to 14 days from the day we receive goods.

http://www.which.co.uk/consumer- ... thing-bought-online

Knowing there is a serious issue with spark and it is unsafe to use, I would like to return it for the refund.

Where can I find out the return address?



2017-7-25
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Dirk52
First Officer
Flight distance : 226257 ft
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Germany
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Where did you buy your spark?
2017-7-25
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NdFeB
lvl.2
Flight distance : 85013 ft
United Kingdom
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http://store.dji.com/
2017-7-25
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Bradders
Second Officer
Flight distance : 862283 ft
United Kingdom
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Did you pay with PayPal ?
2017-7-25
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Dirk52
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NdFeB Posted at 2017-7-25 02:12
http://store.dji.com/

http://www.onlineshoppingrights. ... r-rights-apply.html
2017-7-25
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Arcicorsa
Second Officer
Flight distance : 235892 ft
Czechia
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You are flight with Spark never?? Goods can be returned within 14 days: they can be unpacked but not used. (http://europa.eu/youreurope/citi ... eturns/index_en.htm)
2017-7-25
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Dirk52
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Arcicorsa Posted at 2017-7-25 02:22
You are flight with Spark never?? Goods can be returned within 14 days: they can be unpacked but not used. (http://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm)

And Dji is located in the EU?
2017-7-25
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NdFeB
lvl.2
Flight distance : 85013 ft
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No chance for return than, I did not know that there is a hidden fault in spark and only looked for forum after disconnecting issue appeared. Maybe there is some government body to report that DJI is putting general public at risk by selling drones which can fly away and crash into things?
2017-7-25
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Arcicorsa
Second Officer
Flight distance : 235892 ft
Czechia
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Dirk52 Posted at 2017-7-25 02:46
And Dji is located in the EU?

I react on NfFeB post: "Under the Consumer Contracts Regulations, in UK we have the right to return any item up to 14 days from the day we receive goods."
2017-7-25
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hallmark007
Captain
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Ireland
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Your nearest repair centre is holland.
2017-7-25
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DJI Susan
Administrator

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May I know what happened to your Spark? For return, we recommend you to contact our Support Team via support.eu@dji.com, our colleagues will take care of your case.
2017-7-25
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