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After sale repairs both negative and positive.
95 1 2017-8-1 18:09:29
fans9c743ce1
lvl.1
United States
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I had a problem with the Mavic gimbal moving around in an erratic manner. turns out I was not the only one. The drone was sent in for repair. I received a different drone that had a problem with the camera not working. After Technical assistance could not help, I sent it back. They sent back another drone and controller, and third time's a charm, it works great! One recommendation I would have for DJI, is that they send the shipping tags in a timely manner. I had to call them twice to finally get a tag to return the second drone.

2017-8-1 18:09:29
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DJI Mindy
Administrator
China
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We apologize for the unpleasant experience, we will keep improving our Quality Control to make your experience with us better in the future.
On the other hand, we are pleased to hear everything has been resolved, wish you have a nice time on flying the drone.
2017-8-1 18:39:11
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