Link phone number
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djiuser_O2xKZcy
lvl.1

Ireland
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Hi all A boot up the pro and I keep getting the message
Link phone number
to complete your registration information and aircraft activation data in DJI Go 4, please link and verify your number.

when I press link it is looking for a mainland china number??

I am from Ireland.

How can I fix this.

Any help would be good







2017-8-5
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Freshly
New
Flight distance : 1178 ft
Indonesia
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I'm having the same problem.. I hope someone can answer and help with this soon..
2017-8-5
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Freshly
New
Flight distance : 1178 ft
Indonesia
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I'm having the same problem too.. hope it can get fix real soon.. anyone who knows how to deal with this will be very appreciated..
2017-8-5
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SimonR
New
Ireland
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Also the same problem, but it's intermittent - when I cleared the data from the app, next time it worked - then it didn't again showing this message. Also from Ireland.
2017-8-5
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djiuser_5twoVIh
New
United States
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Had the same issue.

I just got rid of it by going to the system settings>apps>all>DJI Go 4>Force Quite and then restarted the controller.
2017-8-5
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Camel
New
South Africa
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Had the same problem after I've upgraded my RC firmware, and used the Simulator! Message disappeared after I Factory Reset the RC.
2017-8-5
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Freshly
New
Flight distance : 1178 ft
Indonesia
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Mine even happens even when I just connect my aircraft to my phone directly... anyone knows how to help with that?? I'm really desperate now..
2017-8-5
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TYR3D
lvl.1

Ireland
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seems to have a lot of bugs. I reset the controller seems Ok for now but it is an intermittent fault alright
2017-8-5
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fans789dbb23
New
United States
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Camel Posted at 2017-8-5 13:39
Had the same problem after I've upgraded my RC firmware, and used the Simulator! Message disappeared after I Factory Reset the RC.

I have the same problem.  How do you perform a factory reset of the remote controller?
2017-8-6
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pilotbavaria
lvl.3
Flight distance : 2058891 ft
Germany
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Turn on the remote. Go to settings -> system settings->wipe down to "Backup & reset-> Factory Data reset-> reset device
2017-8-6
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pilotbavaria
lvl.3
Flight distance : 2058891 ft
Germany
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Got the same here in Bavaria, i solved the problem through this: find a spot with good GPS signal. turn on remote, than aircraft, message. "Link phone number blabla" appears. Reboot the remote. After reboot message dissapears.
2017-8-6
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wataero
lvl.3
Flight distance : 1719619 ft
United States
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I found a way to get around it, at least it has worked so far.  If you start the GO app before you turn on the aircraft it seems to skip that step.
2017-8-6
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TYR3D
lvl.1

Ireland
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wataero Posted at 2017-8-6 15:26
I found a way to get around it, at least it has worked so far.  If you start the GO app before you turn on the aircraft it seems to skip that step.

Cheers ill try that if it happens again


2017-8-6
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TYR3D
lvl.1

Ireland
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fans789dbb23 Posted at 2017-8-6 11:30
I have the same problem.  How do you perform a factory reset of the remote controller?

cheers I did this and it seem to work so far

2017-8-6
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MediaNode
lvl.1
Flight distance : 173786 ft
Spain
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Had the same problem. I updated the firmware on the drone, also the controller and also had to reinstall the app. Now its working. Long may it stay that way.
2017-8-8
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DJI Diana
Administrator
Flight distance : 2408 ft

Online

fans789dbb23 Posted at 2017-8-6 11:30
I have the same problem.  How do you perform a factory reset of the remote controller?

Please link to the network again, stay in a place with enough GPS signal and relaunch the app. You can also try to re-install the APP, see if it works. Please keep us updated if the problem persists.
2017-8-8
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TYR3D
lvl.1

Ireland
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DJI Diana Posted at 2017-8-8 03:56
Please link to the network again, stay in a place with enough GPS signal and relaunch the app. You can also try to re-install the APP, see if it works. Please keep us updated if the problem persists.

Hi Diana

Will do thanks
2017-8-8
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Ingeco
New
Colombia
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Hello, in my phantom pro plus I get message "please link and verify your phone number". How can i fix this. Thank you very much for any solution.
2017-10-25
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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Ingeco Posted at 2017-10-25 13:13
Hello, in my phantom pro plus I get message "please link and verify your phone number". How can i fix this. Thank you very much for any solution.

Please try the advice on post #10 and let me know if the issue persists.
2017-10-25
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Ping^Spike
lvl.2
Flight distance : 293189 ft
United Kingdom
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pilotbavaria Posted at 2017-8-6 13:34
Turn on the remote. Go to settings -> system settings->wipe down to "Backup & reset-> Factory Data reset-> reset device

Post 10 worked for me here in the UK. Thanks mate!
2017-11-19
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djiuser_7Em1yZ9MV1Do
New

Spain
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Did the factory reset. Now it asks to log in to my dji account which I can´t as the wifi settings have reset but without logging in I can´t reset the wifi settings. So stuck. And it sucks big time.
2018-12-25
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