DJI Susan Posted at 2017-8-12 17:58
I would recommend you to re-install the APP and login your DJI account to check.

Another solution is needed    Tried reinstall already too many times fix your app.

DJI Diana Posted at 2017-8-12 19:26
Is the firmware of the drone up to date? Please make sure the firmware and the APP are up to date, then log in then APP, try to restart the drone and APP for several times, it should work.

Fix your app that's the problem

Me problems after update

This latest firmware and app combo has been a disaster.. Dji can you tell us when new firmware will be released

The same problem also in Mexico City, using ipad 3.1.15 version. GEO has detected a no-fly zone. When approaching a no-fly zone using smart rth ar an intelligent flight mode,flight is restricted. fly with caution.
If I use an android 3.1.10 version tablet, the restriction is removed.

Same here... Trien everything. Reinstall etc etc.. App problem for apple. Android works perfect.
Dji needs to fix it.

Latest GO on my tablet ... Nexus 7 vers 2 ......

No problems at all ..... flew over 4500m ....

It would seem there are still people out there not completing ALL steps properly.

Log into DJI fully and allow it to unlock your GO ... do not logout.

Now go to GO and reset your flight choices....

Nigel

Its the app... belive me

FishinTexas2015 Posted at 2017-8-13 13:28
Since I have not had any "real" or "useful" help I am throwing my hands up and starting all over from the beginning.... maybe this will open someones eyes if it doesn't work and maybe we can get some help that will actually fix the problem instead of raise the blood pressure.
1. formatted my SD card
2. SD card is now clear/empty

I am having the same problem with a friends I-Pad. Ironically it flys fine if I use my I-Phone. Just stays in a "simulated beginners mode" if I use his I-PAD. HELP!!!!!

I'm having same problem.   Then turn off all restrictions and beginner mode and it flew fine.  Then switched batteries and done it again

I Have same problem

Problem solved...... bought Litchi.... Every thing works fine now..
Dji doenst support a thing...

Same problem on my phantom3 pro. It is really the dji go app. Every time I change a battery.

I think we need to start a lawsuit against DJI and then we will get something done

I have had all of the above problems for about 8 months now. Using an iphone 6. Problem started after updating to 1.11.20 version FW in June of 2017. I Have had problems with signal strength. Had problems with camera lag i.e., lmage on phone lags behind camera movement. Screen goes green. Have had to reinstall go app when max. altitude and max. distance changes on it’s own. Just reinstalled latest update of go app. today and it didn’t help. Go app on CrystalSky doesn’t work correctly. Lots of issues and dji doesn’t seem to care or doesn’t know how to correct.