Won't complete gimbal calibration
11789 25 2017-8-16
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ROTORWING
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I can't seem to get through a "Gimbal Calibration".  Progress stops at 50% on my P4P.  I used a level and performed IMU calibration.  All good there.  But have since tried 5 times with Gimbal calibration and it always stops at 50%.  I have the latest FW.....not calling for FW update.  Also, unistalled and reinstalled DJI Go 4 app (on iPad Air 2).  What else is there to try?
2017-8-16
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DJI Susan
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Could you PM me your DJI Account(the email address you logged in DJI GO)? I would like to push the beta firmware for you.
2017-8-16
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ROTORWING
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DJI Susan Posted at 2017-8-16 18:34
Could you PM me your DJI Account(the email address you logged in DJI GO)? I would like to push the beta firmware for you.

Hi Susan, my login for DJI is "mrlbristol@gmail.com" .  Thank you

Marty
2017-8-18
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BagoDJIoperator
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Maybe you can try this, change your screen resolution on your monitor
2017-8-18
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DJI Susan
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ROTORWING Posted at 2017-8-18 07:58
Hi Susan, my login for DJI is "mrlbristol@gmail.com" .  Thank you

Marty

Well received. I have transferred it to our engineers, please try to refresh the firmware later.
2017-8-19
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Kuya Kano
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Flight distance : 797913 ft
United States
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Mine did the exact same thing, stopping at 50%.
2017-8-20
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Rigger73
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Flight distance : 378478 ft
United Kingdom
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Hi- I had this problem too.

Spoke to DJI CS agent, and they asked that I try the IMU calibration once more, which I did - taking my time.  Think - if I recall correctly - that I turned power off to the drone, controller and DJI Go4 App.  I then restarted all.

I then proceeded with the gimbal calibration, and done.


You can but try.
2017-8-20
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fans8c475d3f
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Poland
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DJI Susan Posted at 2017-8-16 18:34
Could you PM me your DJI Account(the email address you logged in DJI GO)? I would like to push the beta firmware for you.

Hello DJI Susan!

Having the same issue with P4P. Please push beta to my account: leszal@interia.pl

Thanks for a quick reply and action.
2017-8-27
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fans2d714410
lvl.1
Flight distance : 978 ft
Australia
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Hi Susan, sent you a pm . But my email is rodchardy69@gmail.com
Exactly the same problem. Please push beta to me as well .
2017-9-8
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AlexChok
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Flight distance : 2615007 ft
Netherlands
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I also have a buzz and noise in the cardan, the rear part was also heated. After a while, the inscription gimbal motor overloaded appeared and the cardan of the camera did not stabilize horizontally.
Account fotodrug@gmail.com
2017-9-22
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Mactech
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United States
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I am having this problem again after updating to the beta firmware, which fixed it, but now it's back to stopping at 50% and the gimbal is making noises just sitting there idle.

Why did you go and mess up a perfectly working drone with your firmware?   Why did the beta fix it and now it's stopped at 50% once again?


The gimbal is constantly working while just sitting on my desk and it's getting very hot.

Don't tell me to send it in again when you know it's the firmware causing these issues and worked perfect before the latest 'official' firmware release.
2017-9-25
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djiuser_hIgZFYzru48c
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My Phantom 4 Pro is making a vibrating noise in the gimbal and when I try to run a Gimbal calibration it stops at 6%  I have done a IMU calibration, and tried updating gimbal several times and it keeps failing. Please advise how to fix the issue.
2018-4-28
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djiuser_hIgZFYzru48c
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DJI Susan Posted at 2017-8-19 03:14
Well received. I have transferred it to our engineers, please try to refresh the firmware later.

My Phantom 4 Pro is making a vibrating noise in the gimbal and when I try to run a Gimbal calibration it stops at 6%  I have done a IMU calibration, and tried updating gimbal several times and it keeps failing. Please advise how to fix the issue.
2018-4-28
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DJI Susan
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djiuser_hIgZFYzru48c Posted at 2018-4-28 18:55
My Phantom 4 Pro is making a vibrating noise in the gimbal and when I try to run a Gimbal calibration it stops at 6%  I have done a IMU calibration, and tried updating gimbal several times and it keeps failing. Please advise how to fix the issue.

Sorry for the late response. The gimbal calibration issue has been fixed since V 01.05.0300, please try to update and see whether the issue remains. You can find the release note: https://dl.djicdn.com/downloads/ ... elease_Notes_EN.pdf
2018-5-4
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Tylerbrown630
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DJI Susan Posted at 2018-5-4 02:38
Sorry for the late response. The gimbal calibration issue has been fixed since V 01.05.0300, please try to update and see whether the issue remains. You can find the release note: https://dl.djicdn.com/downloads/phantom_4_pro/20180308/Phantom_4_Pro_Release_Notes_EN.pdf

Hi susan i am having a very similar problem with my mavic pro, it will calibrate up to 31% then it says the calibration failed to make sure I have it on a flat surface and its always on a flat surface. I don't know what to do cause I haven't crashed my drone or done anything to that should have caused any problems
2018-6-17
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DJI Susan
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Tylerbrown630 Posted at 2018-6-17 00:13
Hi susan i am having a very similar problem with my mavic pro, it will calibrate up to 31% then it says the calibration failed to make sure I have it on a flat surface and its always on a flat surface. I don't know what to do cause I haven't crashed my drone or done anything to that should have caused any problems

Thanks for reaching us. Just to verify, is there any error message in APP? If not, please try to connect with DJI Assistant 2 and refresh the firmware successfully, then calibrate the gimbal camera to see whether it helps.
2018-6-22
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Melero12
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Curaçao
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Hello, I intalled the latest firmware and the gimbal recallibration still gets stuch in 51%. Additionally the camara shakes a lot why I fly against the wind with inclination 0 degress
2018-7-20
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Melero12
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Curaçao
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Is there any fix coming up for these issues ?. Thanks
2018-7-20
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Headruch
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My Mavic Air is stuck at 10%.  The Gimbal moves around, the auto iso(?) numbers change but the calibration never completes.  The last test I did I let it run until the battery died.
2019-9-15
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fanse851b043
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Flight distance : 684446 ft
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I also have this issue. only just recently that it stalls on 50% and you need to retry a few times to get it to calibrate fully.
2019-9-16
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gfrench65
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Flight distance : 173383 ft
United States
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Seems to me that DJI has a major problem with Gimbals overheating and just don't want to acknowledge this as it will be a financial liability for them. My Mavic Pro has had this happen 3 times!!!! I'm so frustrated. I can't afford $150/hour repair fees. DJI needs to step up and honor their products and designs.
2020-9-8
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fans6c5ecff5
lvl.3
Flight distance : 81634 ft
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United Kingdom
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DJI Susan Posted at 2017-8-16 18:34
Could you PM me your DJI Account(the email address you logged in DJI GO)? I would like to push the beta firmware for you.

Hi Susan, I have the same issue with my p4p, gimbal stops calibration at 50%

My account email is: wardneil@ymail.com     Thank you
2020-10-31
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DJI Susan
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fans6c5ecff5 Posted at 10-31 13:59
Hi Susan, I have the same issue with my p4p, gimbal stops calibration at 50%

My account email is: wardneil@ymail.com     Thank you

Hi there, the gimbal issue on Phantom 4 Pro has been resolved in the latest firmware, please update the firmware and calibrate again, if the issue persists, you may need to send the drone back for diagnosis and service.
2020-11-2
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lf6391
lvl.2
Flight distance : 943750 ft
Australia
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Hello, my Mavic 2 won't complete gimbal auto calibration, sticks at 20%.
Also the camera does not stay constant with horizon, so puts zipper effect in Pano shot's, can you help?
2022-6-18
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lf6391
lvl.2
Flight distance : 943750 ft
Australia
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Hello, my Mavic 2 won't complete gimbal auto calibration, sticks at 20%.
Also the camera does not stay constant with horizon, so puts zipper effect in Pano shot's, can you help?
Screenshot_2022-06-19-09-22-04-24_a5ee424aa9c08de686b6d56de5223d7e.jpg
2022-6-18
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lf6391
lvl.2
Flight distance : 943750 ft
Australia
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Oh it seems that DJI only support their latest drone's, does not matter how many $$$$ you spend, they just try to sell newest release
2022-7-8
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