Gimbal error
1633 18 2017-8-19
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Bernal
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Hi
Just started to have this problem with the gimbal. When I fly forward top speed ( normal or sport mode) the gimbal shifts down some degrees. And if I try to put it up again this appends. It only appends when the Mavic its tilted forward.

Please help

https://youtu.be/c9XIc4KDpKI


2017-8-19
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MARSAN
lvl.4
Flight distance : 966978 ft
Belgium
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Have you already tried calibrating the gimbal?
2017-8-20
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Bernal
lvl.3
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Mexico
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Yes. 5 times. The same.
2017-8-20
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DJI Thor
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Did the gimbal act like the video you uploaded during flying? It also shook? Or it went down for some degrees but would not nod?  
2017-8-20
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Bernal
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DJI Thor Posted at 2017-8-20 19:38
Did the gimbal act like the video you uploaded during flying? It also shook? Or it went down for some degrees but would not nod?

The video looks shaky. Up and down. And when I’m flaying I need to put the gimbal up again and again. At full speed
2017-8-20
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Bernal
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DJI Thor Posted at 2017-8-20 19:38
Did the gimbal act like the video you uploaded during flying? It also shook? Or it went down for some degrees but would not nod?

Video

2017-8-20
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DJI Thor
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Thanks for the feedback. So had you upgraded the firmware to the latest version? Did the drone have any impact damaged before?
2017-8-21
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Bernal
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DJI Thor Posted at 2017-8-21 00:11
Thanks for the feedback. So had you upgraded the firmware to the latest version? Did the drone have any impact damaged before?

Firmware. Up to date
Accident No
Just start about 6 flights
2017-8-21
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Bernal
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DJI Thor Posted at 2017-8-21 00:11
Thanks for the feedback. So had you upgraded the firmware to the latest version? Did the drone have any impact damaged before?

Just started 5 flights ago. Nothing different with the mavic.
IMG_7022.PNG
2017-8-21
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Bigga J
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Have you tried going back to a previous firmware and checking again?  my guess is this is either firmware related or it's an issue with the mechanics of the camera, I would bet it's the former.
2017-8-21
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Bernal
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Bigga J Posted at 2017-8-21 06:57
Have you tried going back to a previous firmware and checking again?  my guess is this is either firmware related or it's an issue with the mechanics of the camera, I would bet it's the former.

Ok. I will try to down grade. And test. Thanks if it works. You will save me.
2017-8-21
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Bigga J
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Bernal Posted at 2017-8-21 08:20
Ok. I will try to down grade. And test. Thanks if it works. You will save me.

Fingers crossed ..... Don't shoot me if it goes completely wrong lol
2017-8-21
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Bernal
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Dji Ken. Send me an email. Recommending.
- IMU calibration  and after
- gimbal calibration.

And issue fix.

Thanks to you all guys for helping me out.

And thanks to DJI KEN. For your super service.

Juan
2017-8-21
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Bernal
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Bigga J Posted at 2017-8-21 08:21
Fingers crossed ..... Don't shoot me if it goes completely wrong lol

Thanks for your help. Issue fix.
2017-8-21
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Bigga J
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Bernal Posted at 2017-8-21 13:27
Thanks for your help. Issue fix.

Fantastic, glad I could be of help.
2017-8-22
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DJI Thor
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Bernal Posted at 2017-8-21 06:54
Just started 5 flights ago. Nothing different with the mavic.

Thanks for the feedback, I had forwarded this to our engineers, will reply you once I heard from them. Thanks for your patience.
2017-8-22
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Bernal
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Thanks pilots
2017-8-22
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jburkett
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Hong Kong
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This is a gimbal feature for avoiding camera shoot paddles.
2017-8-23
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DJI Thor
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Hi, it is from our engineer at 18#, please refer to his reply. Thanks.
2017-9-21
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