Mir, sorry to have kept you waiting so long, could you please provide me your case number so that I can help to check what happened and get you an update? Thank you.
DJI Mindy Posted at 2017-8-21 18:03
Mir, sorry to have kept you waiting so long, could you please provide me your case number so that I can help to check what happened and get you an update? Thank you.
Hi Mindy, thanks for your attention. Here's my case #: CAS-815769-G9T4G8
Thanks, sorry to have kept you waiting for the replacement, I have escalated your case to local team to look into what happened and will ship it out as soon as possible, appreciate your patience.
It took almost 2 month after talking to them over and over again with that same reply lol I finally got a tracking number and looks like I get them tomorrow.
fans064538f9 Posted at 2017-8-22 02:20
It took almost 2 month after talking to them over and over again with that same reply lol I finally got a tracking number and looks like I get them tomorrow.
Sorry to have kept you waiting so long, hope you will receive it very soon.
Please keep us posted if you have further question.