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P3P Camera Crashes and Reboots
418 3 2017-8-22
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Krayth
lvl.1
United States
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Whenever I try to take a photo the camera goes black then reboots with the dji logo. no picture is taken. if I switch to video mode or press the video record button, the camera freezes for about 9 seconds then it reboots back to photo mode with standard settings

2017-8-22
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DJI Susan
Administrator

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Do you use the original SD card? I would recommend you format the camera settings and check again.
2017-8-27
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Krayth
lvl.1
United States
Offline

I had tried to use and format 4 known good cards that work in another copter but they don't make a difference to the broken one. Something has gone bad on the control board, maybe an encoding chip or something to do with capturing images. The card reader mostly works: it's able to detect and read the cards and format them. could I maybe get an estimate on repair service?
2017-8-28
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DJI-Mark
Moderator

United States
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Krayth Posted at 2017-8-28 06:19
I had tried to use and format 4 known good cards that work in another copter but they don't make a difference to the broken one. Something has gone bad on the control board, maybe an encoding chip or something to do with capturing images. The card reader mostly works: it's able to detect and read the cards and format them. could I maybe get an estimate on repair service?

Please contact Support to get your aircraft service. You can request that here: http://www.dji.com/service/repair
2017-9-26
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