spark RC stopped making noises
1119 13 2017-8-24
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djmodifyd
lvl.1
Flight distance : 26729 ft
United States
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Not sure exactly when this happened, but my spark RC stopped making all noises.  The power on/power off beeping, the RTH alarm etc.

I know its not the end of the world, and the spark flies just fine with it, but I'm curious if there is a way to get it back to how its supposed to be?  DJI wants me to send it in, and I'm not going to be without my RC for a few weeks over some beeping.

Thanks!
2017-8-24
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Sparky_17
Second Officer
Flight distance : 62349 ft
Canada
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This was a new feature as part of the last firmware.  At least that was my understanding as people complained about how loud it was, specially during RTH
2017-8-24
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Snowboada
lvl.2
Flight distance : 99186 ft
Austria
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for sure??
where is the setting?
how to switch behaviour?
2017-8-24
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Nikon 1
lvl.4
United States
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Sparky_17 Posted at 2017-8-24 11:44
This was a new feature as part of the last firmware.  At least that was my understanding as people complained about how loud it was, specially during RTH

I find it most annoying when the Remote is updating its Firmware:  that beep is loud and long, thereby very annoying.

I hope you're right and future Remote updates will go silently.
2017-8-24
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fansb181213c
lvl.4
Flight distance : 406486 ft
Australia
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Mine has gone silent too... but happened before the update... think I won't worry about it. Pretty sure it is the little buzzer inside that has quit (you can hear it make a very faint click when you first turn the remote on.
2017-8-24
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djmodifyd
lvl.1
Flight distance : 26729 ft
United States
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well, first flight after I posted this the RC magically started making noises again.  I flew about 5 times with the RC silent...now its back.

Oh well, who knows.
2017-8-24
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DJI Thor
Administrator
Flight distance : 13602 ft
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djmodifyd Posted at 2017-8-24 19:02
well, first flight after I posted this the RC magically started making noises again.  I flew about 5 times with the RC silent...now its back.

Oh well, who knows.

Good to hear that. It is unnormal if the RC doesn't make sounds. But we haven't received this report. Please keep us updated if this case happens again.
2017-8-27
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DJI Thor
Administrator
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Sparky_17 Posted at 2017-8-24 11:44
This was a new feature as part of the last firmware.  At least that was my understanding as people complained about how loud it was, specially during RTH

We don't have this feature of eliminating the sound of the RC yet. Please contact us if the RC doesn't make a sound.  
2017-8-27
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DJI Thor
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fansb181213c Posted at 2017-8-24 14:09
Mine has gone silent too... but happened before the update... think I won't worry about it. Pretty sure it is the little buzzer inside that has quit (you can hear it make a very faint click when you first turn the remote on.

So the RC became silent, right? Could you please provide us a video with audio sound of this case? We would love to check more. Thank you in advance.
2017-8-27
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fansb181213c
lvl.4
Flight distance : 406486 ft
Australia
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DJI Thor Posted at 2017-8-27 23:31
So the RC became silent, right? Could you please provide us a video with audio sound of this case? We would love to check more. Thank you in advance.

Hi,

I think it is the little buzzer that has gone.. I can hear a faint click when it should be making a noise.
How can I get it fixed? It is only 3 weeks old.
2017-9-6
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DJI Elektra
DJI team
Hong Kong
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fansb181213c Posted at 2017-9-6 21:10
Hi,

I think it is the little buzzer that has gone.. I can hear a faint click when it should be making a noise.

Please try to downgrade your RC and upgrade it again.
Firstly, connect your RC with DJI GO 4.
Enter the DJI GO 4 and long press the icon at the upper right corner.( The interface where you can see enter device)
Then you can select firmware version to download.
If the little buzzer doesn't appear, please inform us.
2017-9-6
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fansb181213c
lvl.4
Flight distance : 406486 ft
Australia
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DJI Elektra Posted at 2017-9-6 23:08
Please try to downgrade your RC and upgrade it again.
Firstly, connect your RC with DJI GO 4.
Enter the DJI GO 4 and long press the icon at the upper right corner.( The interface where you can see enter device)

It made no difference.
2017-9-8
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DJI Elektra
DJI team
Hong Kong
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Please provide us a video of the faint sound for a further check.Thanks.  
2017-9-11
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fansb181213c
lvl.4
Flight distance : 406486 ft
Australia
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DJI Elektra Posted at 2017-9-11 23:15
Please provide us a video of the faint sound for a further check.Thanks.

It has gone totally silent now.....
It works fine to fly the drone, just no sounds.
2017-9-12
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