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Flight distance : 2528264 ft
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Fabrice57 Posted at 2017-8-25 22:48
yes good question, but experience issues since the day i made the update, no issues before, so question is, what change after update 1.11.20 ?
Have video lags, videos transmission issues, reset of the settings mode RC, some sporadics issues that absolutely not happen in the version before. So for me it is not a hardware defect of my P3P, but some problems inside the firmware and software combination.
Aloha Fabrice,
Good, you want to solve your problem. This is the right approach. When people have problems with a firmware update they often refer to the "fact" that the system worked before, so it is not a hardware problem with the Phantom or the Remote Controller. Therefore it must be the firmware. But, that is not all the facts. There can be problems with the delivery of the firmware. The firmware is fine, it is how the firmware is put in the computer that is creating problems.
The normal DJI drone system is usually a flying network of three computers, the bird, the remote controller and the Android or iOS device that hosts the app, DJI GO or DJI GO 4. DJI can control how the bird and the remote controller handle or manage the firmware, but the installation of the firmware can also cause problems. The firmware is still in great form, it is the installation that can create problems. On rare occasion, the error correction of the download process has a fault. Obvious problem, but easily solved by downloading again with a different method.
One problem I have here in Hawai'i is my Internet access. It is terrible. In the beginning my downloads had problems with Internet strength. Once I had a fan running close by on a hot day and that stopped a download. I had to download in steps and fortunately for me the error correction worked well enough to eventually resolve my issues. You just keep downloading, refreshing and reinstalling the same firmware so the error correction can fix the problems.
In fact this approach is the basic approach to solving a firmware problem. The repeated refreshing of the firmware improves the installation. Often the error correction in the firmware requires steps to repair a problem with the installation. If there are three parts to the installation problem, then the firmware requires three refreshes or re-installations to solve each problem in steps. DJI installation methods always allow you to refresh the existing firmware, even when a roll-back is no longer an option. Use it.
Finally, new firmware almost always is more demanding of the three computers. The Android or iOS device is real critical here. If your device is older than two years and has less than 2 GB of RAM and a single processor, rather than a multi-processor, the device will be a source of problems. The firmware and installation can be perfect, but the device is now working too hard, maybe it overheats, or has too many apps running and downloading so it stresses the processor and RAM to the extent that there are problems. You can disable apps running in the background and downloading to reduce the burden on the processor and RAM. You can also try airplane mode, to cut out background downloading, as a test.
In summary, the firmware can be brilliant and solid, but other problems within the control of the DJI customer can lead to problems. Solving those problems are also within the abilities of the DJI customer. But, if you do not have the patience, or the time, to do the job, you can pay DJI to fix the problem for you.
Aloha and Drone On! |
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