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How to retreive flight records from goggles
153 8 2017-8-27 08:46:55
HoverGuy
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United States
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I notice when the goggles are connected to DJI assistant 2 there is a data upload tab. That tab shows flight records stored in the goggles (not the sd card). When I try to upload data files. there is a upload failed message. Tried logging in and out of app to no avail. I would like to retrieve these flight records, anyone know a way?
2017-8-27 08:46:55
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DJI Mindy
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Connect the Goggles to DJI Assistant 2 to upload the flight records to the server.
What is the version of your DJI assistant 2 and Goggles?
2017-8-28 01:36:06
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HoverGuy
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DJI Mindy Posted at 2017-8-28 01:36
Connect the Goggles to DJI Assistant 2 to upload the flight records to the server.
What is the version of your DJI assistant 2 and Goggles?


Hello Mindy,
Thank you for your reply. The Goggles firmware is V01.03.1000  and the DJI Assistant 2 is version V1.1.2-2.
2017-8-28 08:15:48
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DJI Mindy
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HoverGuy Posted at 2017-8-28 08:15
Hello Mindy,
Thank you for your reply. The Goggles firmware is V01.03.1000  and the DJI Assistant 2 is version V1.1.2-2.

What is the system of your computer? Have you tried other computer? Could you please post a screenshot of error message here?
2017-8-29 02:32:44
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Johan97
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Sweden
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DJI Mindy Posted at 2017-8-29 02:32
What is the system of your computer? Have you tried other computer? Could you please post a screenshot of error message here?

Hello DJI Mindy,
I have no problem uploading the records via the DJI assistant, at least get no error message but rather the message "Upload completed" or some thing similar. However, the big question for me is where do they end up and how do i view them. There are no where to be found in the DJI Go 4 flight record after syncing that one.. So, back to square one: How do i get hold of the flight records registed by the Googgles ?
Cheers !
2017-9-1 10:14:48
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DJI Mindy
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Johan97 Posted at 2017-9-1 10:14
Hello DJI Mindy,
I have no problem uploading the records via the DJI assistant, at least get no error message but rather the message "Upload completed" or some thing similar. However, the big question for me is where do they end up and how do i view them. There are no where to be found in the DJI Go 4 flight record after syncing that one.. So, back to square one: How do i get hold of the flight records registed by the Googgles ?
Cheers !

Sorry that users are unable to view it at the moment, the records are uploaded to server and only DJI engineers can retrieve that.
2017-9-4 03:27:26
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Johan97
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Flight distance : 1453417
Sweden
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DJI Mindy Posted at 2017-9-4 03:27
Sorry that users are unable to view it at the moment, the records are uploaded to server and only DJI  engineers can retrieve that.

So, when can we except to be able to access the flightrecords then ?
2017-9-10 10:31:34
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Skyp
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China
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You need a 1.1.1 version of Assistant 2 to do the uploading work which you should download from the Goggles official website.
2017-9-10 19:14:51
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DJI Mindy
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Johan97 Posted at 2017-9-10 10:31
So, when can we except to be able to access the flightrecords then ?

We have no idea when it will be available for customers, we will report your need and request to our engineers for consideration. Appreciate your patience.
2017-9-11 00:37:45
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