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Inspire 1 PRO with X5 and Panasonic Lumix 35-100mm
1334 6 2017-8-28
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Theo from curac
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Dear all, after upgrading to the latest firmware on all devices (forced bij DJI due to an unlock to fly at our Int. Airport) the above-mentioned lens is not working properly anymore on the X5. Gimbal makes a lot of noise (lens balenced 100%) the Go app shows a constant shaking image and the Exif data in the photos is also false. I am using this lens for inspection work which I no longer can do at this moment.
Please advise how to solve this.

2017-8-28
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DJI Mindy
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Flight distance : 7 ft
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Sorry that Panasonic Lumix 35-100mm is not in our compatible lens list.
Do you have the stock lens for test?
2017-8-28
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Theo from curac
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DJI Mindy Posted at 2017-8-28 22:39
Sorry that Panasonic Lumix 35-100mm is not in our compatible lens list.
Do you have the stock lens for test?

Mindy, the stock lens and other works perfectly. The 35-100 did the same till I updated the firmware.
2017-8-29
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DJI Mindy
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Theo from curac Posted at 2017-8-29 09:23
Mindy, the stock lens and other works perfectly. The 35-100 did the same till I updated the firmware.

Sorry that this lens is not in our list, thus we cannot assure it works perfectly when we update anything. We apologize for the inconvenience.
2017-8-31
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Theo from curac
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DJI Mindy Posted at 2017-8-31 02:32
Sorry that this lens is not in our list, thus we cannot assure it works perfectly when we update anything. We apologize for the inconvenience.

I just wonder why you disabled many more lenses that were compatible some months ago
2017-8-31
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Drone Trilogy
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Theo from curac Posted at 2017-8-31 08:36
I just wonder why you disabled many more lenses that were compatible some months ago

How did it look on the X5?  Would love to see some footage if you have it.  
2017-8-31
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DJI Mindy
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Theo from curac Posted at 2017-8-31 08:36
I just wonder why you disabled many more lenses that were compatible some months ago

This lens has never been in our list, we don't have any support to it, really sorry for that.
2017-8-31
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