Please ensure that your version is the latest. Any error showed in your app? Did you check the original video? You can change a SD card and see if it is the problem.Please keep us updated,thanks.
Hello,
Montfrooij, taken from SD Card.
DJI Elektra, already update to the last version and reset to factory settings, reset compass.
Sometimes it display "Camera Sensor Error" on DJI Assistant 4
If the problem exists and "Camera Sensor Error" won't disappear, I would recommend you send it back for check. Please refer to the link below to contact the Support. http://www.dji.com/support. Thanks.
I had the exact same problem. Two pixels that are working followed by two black pixels. Sent it to DJI and got a free warranty repair, where they changed the main board and the camera gimbal. DJI comment: "Warranty. The main board is faulty. The video feed shows colourful lines."
The repair went really smooth and Sprak is on its way back. I am really happy with the DJI service.
Henrik
Hi, did you manage to fix it ? Because my spark crashed to the window. There is no any external damages. But when I was trying to fly it after that I got this weird vertical lines. Please do let me know