Black screen after Panorama
544 3 2017-8-29
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CHANCHOMAN
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Chile
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Hello guys! I've been searching about this issue with no luck..

Yesterday I've used the Panorama mode for the first time; the Osmo takes the neccesary pictures (for the 180* look), then starts loading "generating Panorama" and voilá, instead prompting the "stitched image" it only shows a black screen, as it never generated the image. Thing is, it only happens when I shoot in Panorama mode, because I've been using the Osmo for single pictures and shooting videos and everything works just fine.

Hope someone can help me with this!!

Greetings from Chile!
2017-8-29
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Ujjawal Animato
lvl.4
Flight distance : 6711102 ft
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India
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Do you have a OSMO or OSMO Plus?
2017-8-29
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CHANCHOMAN
New
Chile
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I have an OSMO.
After trying everything with no luck last night I updated the app (8/25/17) and ended up fixing the bug.
So, more than a hardware related issue was an app thing.

Thanks for posting!
2017-8-30
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DJI Mindy
Administrator
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We are sorry for the experience with our product and so glad the problem got sorted out, please keep us updated if there are any further questions, thanks.
2017-8-30
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