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Blocked from maximum altitude after swapping battery
542 9 2017-8-29
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Drewson
lvl.2
Flight distance : 111066 ft
United States
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Today I was flying, was at about half my maximum altitude, about 60m.  
I flew for a while, returned, and powered the Spark down while leaving everything else on.  I don't usually do this, as I usually only fly one battery at a time.  I put in the new battery and powered up the Spark.  I had to reboot the RC controller to get it to connect (also, if it is relevant, I use OTG).

Once connected, I took off again and was stopped from going past about 25m.  It reported "Maximum Altitude Reached".  I landed, took off again.  Both times it registered GPS mode and RTH location set.  Still blocked from going above 25m.

Landed, turned everything off, turned everything back on, now I could fly up to my normal maximum altitude.  

Anyone had an experience like this?


2017-8-29
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fans61699a75
Captain
Flight distance : 11639147 ft
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Netherlands
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There are many forum posts about this now. Just check them below.
But short. Close down dji go app and reboot the app before changing battery
2017-8-29
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fans61699a75
Captain
Flight distance : 11639147 ft
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Netherlands
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And disconnect otg and than connect otg cable into the rc again
2017-8-29
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SeanGillian
lvl.3
United States
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YES....same here, swap out 2nd battery and max altitude at 90m, set it at 120m
2017-8-29
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DJI Elektra
Administrator
China
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Glad you solve the problem. If there is anything new and not solved, please let us know. We are willing to help.
2017-8-30
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koko_
lvl.2
Norway
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@DJI Elektra: what exactly do you mean by "solved"? This is a buggy behavior, we all have to kill/restart the go app if this arbitrary limitation shows up. DJI should investigate what's the problem... there are already so many users here experiencing same issue!
2017-8-30
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LotusFan
lvl.1
Flight distance : 48783 ft
United States
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So when is the next firmware release to fix this bad behavior?   
2017-8-30
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Urban flyer
lvl.1
United States
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Yes my friend and I both did today 8/29/17.  We both have Spark drones and his restricted flight distance and altitude first. Then mine did the same after I replaced the battery.
2017-8-30
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Charles Adams
Second Officer
Flight distance : 294528 ft
United States
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Urban flyer Posted at 2017-8-30 17:08
Yes my friend and I both did today 8/29/17.  We both have Spark drones and his restricted flight distance and altitude first. Then mine did the same after I replaced the battery.

Can you test and see if the flight restrictions disappear after you set home point?
2017-8-30
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koko_
lvl.2
Norway
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DJI Go 4.1.9 just appeared in iOS store...
2017-8-30
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