CAS-892150-K7R5Q8
My battery is dead when i had an upgrade failure, it's now 9 days since you received the battery, any progress on the repair?

typical DJI Support service.  Might be lucky and get it before xmas.  Sorry for the battery issues you've been having; sure is frustrating and disappointing.

Sparky_17 Posted at 2017-8-30 08:15
typical DJI Support service.  Might be lucky and get it before xmas.  Sorry for the battery issues you've been having; sure is frustrating and disappointing.

lol, thank you, finger crossed

We feel very sorry to have kept you waiting and the delay in replacement process, that must have been frustrating for you, I have forwarded this issue to the appropriate department to help to expedite the process, will help you get an update soon. Appreciate your patience.