DJI Thor
Administrator
Flight distance : 13602 ft
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Madwand Posted at 2017-10-24 15:26
No, the supervisor, Carlos, explained that the wrong data was provided for my remarks, although he said the correct data was applied for the diagnosis. I was provided with the wrong data a second time. I want to be provided with the data for the damage I actually paid for. I want to know what was actually wrong with the drone I had to pay for, not what was wrong with some drone that crashed in Chicago while mine was in a UPS store. How hard is that to understand?
Please refer to your flight record 22:46:40, 31/08/2017, the drone was controlled forward and crash into a tree straight, see picture attached below, please note that vision sensor does not detect tree branch, so it could not cover by warranty.
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