Please select Into the mobile phone version | Continue to access the computer ver.
Great service from DJI
718 3 2017-8-31
Uploading and Loding Picture ...(0/1)
o(^-^)o
BergenB
lvl.3
Flight distance : 277425 ft
United States
Offline

After the firmware update to v01.03.0900 and 4 minutes in the air my Mavic fell to the ground from 25 meters with what appeared a complete power loss. The Mavic was absolutly shattered and was send back to DJI for investigation as to what happened.
Unfortunately data did not give a conclusion on what really happened but definitely indicated that is was not a pilot error and more than likely a total power failure althought battery levels were good.


Happy to hear this and even more happy that DJI replaced my bird with what seems a brand new one, including a brand new battery which died in the fall as well. Great service from DJI
2017-8-31
Use props
Ex Machina
Captain
Flight distance : 1806362 ft
United States
Offline

Sorry to hear about your crash, but happy to hear DJI sorted it for you!
2017-8-31
Use props
Tombolian
Second Officer
Flight distance : 675958 ft
United States
Offline

Ahhh, a nice change of pace from the usual story around here.  Glad to hear some good news for a change!  Go DJI!
2017-8-31
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

We are so happy to hear the problem got sorted out and everything goes smoothly, appreciate your positive feedback, we will keep going to provide more professional customer service and good products.
2017-8-31
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules