I had the violent gimbal shake syndrome with my Mavic a ciupe of weeks ago, contacted DJI, sent it in for repair and had it back in a week and half, this is my second time dealing with DJI Care and both times I have been treated fairly with prompt service. Thank you DJI I will continue to purchase your products.

Appreciate your feedback, which provides us motivation to keep improving! Wish you have great time on flying, should you have any further questions, please feel free to contact us at any time, we're glad to help.