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DJI assistant keeps restarting/ No fly zone update
846 9 2017-9-2
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TyronP
First Officer
Flight distance : 41860 ft
United States
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When I connect my Spark to my computer it ask to update new No fly zone. But when it starts to transmit it closes the program. I can still fly but it won't update the No Fly zone.
2017-9-2
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DJI Thor
Administrator
Flight distance : 13602 ft
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Please try to reinstall DJI Assistant 2 on the product page: http://www.dji.com/spark/info#downloads. If it still doesn't work, please try to update it via DJI GO 4 app.
Keep us updated if the steps above failed.
2017-9-3
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TyronP
First Officer
Flight distance : 41860 ft
United States
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DJI Thor Posted at 2017-9-3 02:23
Please try to reinstall DJI Assistant 2 on the product page: http://www.dji.com/spark/info#downloads. If it still doesn't work, please try to update it via DJI GO 4 app.
Keep us updated if the steps above failed.

I did all of that already same issue.  The DJI GO4 app doesn't prompt me to update anything.
2017-9-3
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DJI Diana
Administrator
Flight distance : 2408 ft

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TyronP Posted at 2017-9-3 08:12
I did all of that already same issue.  The DJI GO4 app doesn't prompt me to update anything.

Could you please post two screenshots for better assistance? A screenshot of this prompt and a screenshot of the About page under the General Setting.
2017-9-3
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magicbc
lvl.3
Canada
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Had that issue, but my battery was about 30%. Once charged, it was OK- yours at full capacity?
2017-9-3
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TyronP
First Officer
Flight distance : 41860 ft
United States
Offline

magicbc Posted at 2017-9-3 19:49
Had that issue, but my battery was about 30%. Once charged, it was OK- yours at full capacity?

Yeah it was.. but I got it going by connecting my phone with wifi to remote. Then remote to Spark and it promt for the update. It worked that way.
2017-9-4
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DJI Thor
Administrator
Flight distance : 13602 ft
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TyronP Posted at 2017-9-4 18:30
Yeah it was.. but I got it going by connecting my phone with wifi to remote. Then remote to Spark and it promt for the update. It worked that way.

So you can update it now, right? Thank you so much for your feedback.
2017-9-5
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TyronP
First Officer
Flight distance : 41860 ft
United States
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DJI Thor Posted at 2017-9-5 01:03
So you can update it now, right? Thank you so much for your feedback.

Yeah I already updated it yesterday. Thanks
2017-9-5
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Sparky_17
Captain
Flight distance : 62349 ft
Canada
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Assistant 2 is a piece of crap.  I've tried over and over again to do firmware updates, map updates and always crashes or fails.  Seems like the only stable APP is the GO4 app via WIFI.  My map was updated via wifi yesterday.
2017-9-5
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Steve O
lvl.2
Flight distance : 29531 ft
United Kingdom
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I have the same problem. I cannot update no-fly zone and I have done all of the above
2018-2-16
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