Trump
lvl.3
Flight distance : 139295 ft
United States
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Cetacean Posted at 2017-9-4 00:41
Aloha Trump,
My P4 is up to date and flies like a charm. It is wonderful or was until my nVidia Shield K1 was stolen right off from the RC holder (that was two weeks ago). I like KILL! But, in a couple days I should get a replacement.
Cetacean, I don't even know what to think of your response, it is mostly surreal. This problem is real. The problem was caused by the firmware, the process, or a combination of both period. To somehow infer that this is somehow the fault of the owner is ludicrous. It is not the fault of the owner, or the download process, or the process.
I don't have the answer, but over the last couple of months I have encouraged those who have not changed firmware not to, and have encouraged people who have and have been grounded as a result to revert. Those who have listened to me on both points have continued to fly, those who have not are grounded.
People who have purchased these DJI products have done so I am sure for a multitude of reasons. Some have purchased for business, some for fun, some for a combination of both. One thing is for sure, they didn't spend all that money because they wanted to experiment with different fixes, or day after day beg for DJI to fix their issues so they can fly.
People who fly these potentially dangerous machines range from expert very highly experienced people, to young inexperienced kids with little to no experience. These devices must be as safe as possible, as they can fall from the sky and potentially harm someone. This firmware update has made many of these devices unsafe and potentially dangerous.
You said "If you own a car and refuse to change the oil, how long will that car last?". Well, I would ask you this. If you took your car in for a simple oil change, or even changed it yourself as many do, would you ever expect that after that oil change you would be no longer be able to drive your car? No, you wouldn't. You would expect that you would be right back on the road. Not always the case ......
Many years ago I was an Auto Mechanic. I mostly did Heavy Repair, engines, transmissions, etc., but when it got slow, just to keep busy, or if a customer specifically requested me to work on their car I would do light repair, like oil changes, etc.. One particular day, a long time customer had purchased brand new Cadillac, and it was time for the first oil change. I put the car on the rack, drained the oil, replaced the filter, and filled the engine with clean new oil. I lowered the car, started it up, and the engine sounded like it did not have a drop of oil, and the oil light was on. I was beside myself. I put a pressure gauge on the engine and the pressure was 0. I had to then go tell the customer what happened, and inform them they could not drive their car.
For the sake of keeping this story short and not go off topic, after much research, and back then there was no Google, that this issue was caused by a defective O ring. There was a service bulletin put out that when the oil drained from the pump, it would lose it's prime, and with the leaky O ring not be able to prime itself again. The only fix was to remove the pan and replace the O ring. Not what I wanted to hear, but to get the car off my hoist, and make the customer happy I did it, and away she went day's later, after having to rent a car.
The parallel here, is a simple oil change on a very expensive car should not result in the customer having to walk home. Even though this was a bad situation, GM admitted they had an issue, provided me the parts and procedure to fix it.
Doing a firmware update should not result in having your device grounded, but if it does, DJI should do the right thing and give you the procedure to fix it or go back. They have done neither, nor have they admitted there is an issue.
Some People that have changed firmware versions and had issues, have been convinced to send in their P4 for "repair", only to pay a couple hundred bucks for supposed replacement defective parts and receive their P4 back with 602 on it, when other people with identical problems simply revert to 602 and fix the problem. This is dishonest.
For you to somehow actually believe that this is somehow the fault of the owner leaves me shaking my head. As For your low percentage estimate of faulty firmware updates, well, not everyone posts on this forum. The percentage I am sure is much much higher than that. I have a neighbor that is not on this forum, and is having the same issue. Should I tell him it is his imagaination? His Fault?
Somehow I get the feeling you are peeing on my shoe and trying to convince me it is raining out
As far as lawsuits go, don't be to sure. There are some pretty smart people out there.
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