Gimbal Grinding?
1353 6 2017-9-5
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JwBlodgett
lvl.1
Canada
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Out of the box, my Phantom 4 has made a relatively awful grinding noise... you can hear it in the video. (the noise starts just after the camera centers)


Should I send it back on waranty? The aircraft also loses video feed whilst flying.  The feed comes back and the camera is looking at the landing gear.

2017-9-5
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fans4e88ec63
lvl.2
Flight distance : 1130856 ft
United Kingdom
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I think you have the same known issue, have you tried to do a gimbal calibration? That is not passing 50% normally.


The issue is related to a firmware, read this other post and you will see what to do.. Basically request a beta version that fixes this issue.

http://forum.dji.com/thread-100091-1-1.html

2017-9-5
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JwBlodgett
lvl.1
Canada
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These people are having an issue with the Phantom 4 Pro though, I have the Phantom 4.  Would they still send me a beta?
2017-9-5
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DJI Susan
Administrator
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May I have your aircraft serial number? As it looks like the issue of Phantom 4 Pro/Adv...
2017-9-5
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JwBlodgett
lvl.1
Canada
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Certainly.  I agree that my problem looks exactly like the Pro/Adv problem.

Model: WM330A

Serial # :
07DDD4R
0A10924
2017-9-5
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JwBlodgett
lvl.1
Canada
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Hello! Just wondering if there were any updates to my problem?

As always,  I appreciate the hard work you guys put in on the forums.
2017-9-7
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Alan77505
lvl.4
Flight distance : 3058789 ft
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United States
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I would like to try the same firmware

0AX2F5A0020004   ALAN77505@ATT.NET
2019-11-4
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