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Gimbal S/N
3941 6 2017-9-5
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Onomarn
lvl.1
Flight distance : 4728 ft
United States
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Does anyone know where the location of the Gimbal Serial Number is? I can find the Aircraft one, but am having an issue finding the gimbal one.

Thanks.
2017-9-5
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DJI Elektra
DJI team
China
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Please notice that there is no Gimbal Serial Number on Spark or your package. Can you tell me the reason why you want to find one? I am willing to help.
2017-9-5
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Onomarn
lvl.1
Flight distance : 4728 ft
United States
Offline

DJI Elektra Posted at 2017-9-5 19:55
Please notice that there is no Gimbal Serial Number on Spark or your package. Can you tell me the reason why you want to find one? I am willing to help.

Basically I had to get a new drone after my old one was lost in the ocean. Now I'm trying to switch the dji icare refresh over and the person I had spoken to asked me to include the gimbal serial number.
2017-9-5
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DJI Elektra
DJI team
China
Offline

Onomarn Posted at 2017-9-5 20:43
Basically I had to get a new drone after my old one was lost in the ocean. Now I'm trying to switch the dji icare refresh over and the person I had spoken to asked me to include the gimbal serial number.

You can provide the aircraft serial number instead of gimbal number. I'm sure that it will work.
2017-9-5
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DJI Elektra
DJI team
Hong Kong
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Onomarn Posted at 2017-9-5 20:43
Basically I had to get a new drone after my old one was lost in the ocean. Now I'm trying to switch the dji icare refresh over and the person I had spoken to asked me to include the gimbal serial number.

Onomarn, the person you spoke to was from DJI?  Is it solved?
If not, please provide me your ticket  number, thanks.
2017-9-7
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Onomarn
lvl.1
Flight distance : 4728 ft
United States
Offline

DJI Elektra Posted at 2017-9-7 23:04
Onomarn, the person you spoke to was from DJI?  Is it solved?
If not, please provide me your ticket  number, thanks.

It has been solved. Thank you
2017-9-14
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DJI Elektra
DJI team
China
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Onomarn Posted at 2017-9-14 17:23
It has been solved. Thank you

Glad it is solved. Thanks for the update.
2017-9-14
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