Mavic fly away after update firmware
1560 13 2017-9-6
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fansb8b222f3
lvl.4
Flight distance : 74213 ft
Sweden
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Was using GSP for mapping , resume mission after battery swap and drone took of to horizon

Sys warning , gps warning and drone kept going


Managed to manually take control and return home

Scary stuff

Gps signal are strong before and after
2017-9-6
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DJI Thor
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Flight distance : 13602 ft
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So you finally got the drone back, right? I think it is that when there was no GPS signal, the drone entered to ATTI mode passively, you could still control the drone manually at that time. You can contact our support to start a data analysis and we can help to investigate. Here’s the link to contact us: http://www.dji.com/support.
2017-9-7
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fansb8b222f3
lvl.4
Flight distance : 74213 ft
Sweden
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Hi , yes manual control was still working. Yes it be great if they can figure out what was the cause.
2017-9-7
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Tealk
lvl.4
Flight distance : 479613 ft
Romania
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fansb8b222f3 Posted at 2017-9-7 08:00
Hi , yes manual control was still working. Yes it be great if they can figure out what was the cause.

show as your flight log to see whats happend
2017-9-7
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DJI Thor
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fansb8b222f3 Posted at 2017-9-7 08:00
Hi , yes manual control was still working. Yes it be great if they can figure out what was the cause.

That's lucky. Contact our support for a further help, we will help to figure out the reason.
2017-9-8
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fansb8b222f3
lvl.4
Flight distance : 74213 ft
Sweden
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Hi made contact with support they didn't want to see the flight log they wanted me to send in the drone?
I can't understand why the flight log isn't the first step
2017-9-9
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fansb8b222f3
lvl.4
Flight distance : 74213 ft
Sweden
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The drone works fine using map pilot resume mission tested afterwords
2017-9-9
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fansb8b222f3
lvl.4
Flight distance : 74213 ft
Sweden
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So I'm guessing it's more software related than of the drone it self
2017-9-9
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Mari
Second Officer
Flight distance : 1308780 ft
Netherlands
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Did you have GPS lock before take-off? I allways wait until DJI Go 4 app tells me that my homepoint is set (and check it on the map)...
2017-9-9
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DJI Diana
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fansb8b222f3 Posted at 2017-9-9 12:10
Hi made contact with support they didn't want to see the flight log they wanted me to send in the drone?
I can't understand why the flight log isn't the first step

Sorry for this, how did you contact the Support, via email? Did you get a case number or ticket number from them? If yes, please provide me with your case number or ticket number so I can look into it.
2017-9-9
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DroneFlying
lvl.4
Flight distance : 10774613 ft
United States
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fansb8b222f3 Posted at 2017-9-9 12:10
Hi made contact with support they didn't want to see the flight log they wanted me to send in the drone?
I can't understand why the flight log isn't the first step

[DJI] support . . .  didn't want to see the flight log . . . I can't understand why the flight log isn't the first step

Maybe they thought you wouldn't be willing to provide it. Since you're apparently already familiar with the significance of the flight log in diagnosing a problem why don't you upload it to PhantomHelp and provide a link to it here using these instructions?
2017-9-10
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fansb8b222f3
lvl.4
Flight distance : 74213 ft
Sweden
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Sorry , the topic got focus in the other tread "when to panic?" So have been posting on that one.
Lets call this one obsolete.
2017-9-10
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fansb8b222f3
lvl.4
Flight distance : 74213 ft
Sweden
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Flight log now uploaded

http://forum.dji.com/forum.php?mod=viewthread&tid=112411&pid=952037&page=1&extra=&mobile=2#pid952037
2017-9-11
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fansb8b222f3
lvl.4
Flight distance : 74213 ft
Sweden
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My flight logs from the flyaway

http://www.phantomhelp.com/LogViewer/2E48Z7CTXPYXXWXKJMLC/

http://www.phantomhelp.com/LogViewer/704O4TCA2CXE2JW0O9LS/

+ dat file
https://www.dropbox.com/sh/aqru5q1q7artypl/AAAxmb35cISdO-mmS3yYFY4Ha?dl=0
2017-9-11
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