greg.k
lvl.4
Flight distance : 2633698 ft
Australia
Offline
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I can speak from experience on this topic. I had cracks in two places on my bird. Firstly, at the rear of the battery compartment, and also on the arm near the vent like yours. Both happened without any impact or collisions. I also have had repeated gimbal issues. Mine is about the same age as yours.
I was planning to send it back due to the first crack. The extra crack made the decision easy for me.
I can tell you, that I was surprised with how well it went. DJI were excellent on communication and all other aspects of the end user experience... There were some delays in getting the initial shipping label, but once that was sorted - everything worked well.
1. They acknowledge receipt.
2. They told me when the work was complete - and asked me to wait another 2 days for QA
3. They told me when it was shipped.
The returned product had stickers over all of the sensors, and had no signs of wear - so have to assume that it is either a new chassis, or a completely new aircraft. In either event, that part impressed me.
On the downside. My gimbal is still experiencing problems. However, I will be travelling soon - so won't have time to send it back for a bit over a month.
My recommendation: Send it in. I am happy with the outcome. I'll start a thread in the meantime on the gimbal issue and see if others can provide some guidance. |
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