Please select Into the mobile phone version | Continue to access the computer ver.
Having trouble getting my spark to connect to dji assistant 2
1447 2 2017-9-12
Uploading and Loding Picture ...(0/1)
o(^-^)o
fans6c65823b
lvl.1
United Kingdom
Offline

as title states when i plug the usb into the mac, the spark doesnt appear up as it should do.
2017-9-12
Use props
Sparky_17
Captain
Flight distance : 62349 ft
Canada
Offline

have you turned on your spark?  i know dumb question, but i worked on a help desk and you'd be amazed on my experience; i've seen/hear everything.  

Launch the Assistant 2 app.
start your spark and plug into mac using your dji spark white cable
This should display the Spark icon on the screen.

Let me know if this work.
2017-9-12
Use props
DJI Elektra
DJI team
Hong Kong
Offline

In this case, I would recommend you change a computer or reinstall your Assistant 2. Also, you should power on your Spark when you connect to the DJI Assistant 2. Please keep us updated, thanks.
2017-9-12
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules