DJI Mindy
Administrator
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Sorry for your experience with our product, have you tried to reset Spark WI-FI? Hold the battery down for 9 seconds until you hear the aircraft beep three times
Then please relink RC to the aircraft: press the Pause, Fn, and C1 buttons at the same time. Once the controller starts beeping, release these buttons. With Spark powered on, press and hold the battery power button. When you hear Spark beep, release this button. Linking is now complete.Please let us know if it is helpful, thank you.
By the way, have you tried to connect the aircraft to your mobile device? Will you mobile device detect the Saprk WI-FI? Or other WI-FI?
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