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Phantom 4 remote
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djiuser_zje1xyz
lvl.1

United States
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My remote wont connect to my computer and when i connect to my phone it says to download the dji app foe before phantom 4.   Now the lights on thw control are all white.  Any ideas on what to do.  Dji support was a waste of time
2017-9-13
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ALABAMA
Captain
Flight distance : 10422228 ft
United States
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Lights indicate how much battery you have left on rc.
2017-9-13
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Tmygun
First Officer
Flight distance : 2972497 ft
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United States
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There are 2 DJI Apps...the DJI Go and the DJI GO 4.  Make sure you have the correct app downloaded to your iPhone.  If you have a Phantom 4, 4P, 4P+, or 4 Advanced you have to use the DJI GO 4 App on your iPhone.
2017-9-13
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DJI Thor
Administrator
Flight distance : 13602 ft
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It doesn't support to connect the RC for phantom 4 to the computer. Besides, just to verify, did the message pop up on DJI GO 4 app? Had you tried to relaunch the app or just reinstall it? Could you please provide a photo with your RC and the screenshot of the message? Thank you.
2017-9-13
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djiuser_zje1xyz
lvl.1

United States
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The remote also turns as soon as you touch the on button. I have dji 4 app
20170913_105723.jpg
2017-9-14
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